Previously the faxes have printed from tray 2 letter.
In utility/paper setup I checked the tray settings. Tray 1 = legal/plain. Tray 2 = letter/plain
Error light on saying "Check Fax Mode". When I go into fax mode it says to load paper tray 1 legal.
In Fax Rx Operation/Select tray it shows tray 1 highlighted. I choose tray 2 then enable and it says accepted, but the change doesn't take effect. Still on tray 1. I even selected tray 1 and select disable then tray 2 enable makes no effect.
For now they have to change tray 1 to letter and put paper in this tray to get the faxes out.
Why doesn't the setting take effect.
In utility/paper setup I checked the tray settings. Tray 1 = legal/plain. Tray 2 = letter/plain
Error light on saying "Check Fax Mode". When I go into fax mode it says to load paper tray 1 legal.
In Fax Rx Operation/Select tray it shows tray 1 highlighted. I choose tray 2 then enable and it says accepted, but the change doesn't take effect. Still on tray 1. I even selected tray 1 and select disable then tray 2 enable makes no effect.
For now they have to change tray 1 to letter and put paper in this tray to get the faxes out.
Why doesn't the setting take effect.