Bizhub C353 with background and reverse text colour

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  • Methmann
    Technician

    50+ Posts
    • May 2009
    • 72

    #1

    Bizhub C353 with background and reverse text colour

    Last edited by Methmann; 09-23-2013, 02:31 PM.
  • Methmann
    Technician

    50+ Posts
    • May 2009
    • 72

    #2
    Re: Bizhub C353 with background and reverse text colour

    Forgot to mention, the background is all over the page and with high density

    Comment

    • trc
      Technician

      50+ Posts
      • Jan 2007
      • 95

      #3
      Re: Bizhub C353 with background and reverse text colour

      Seems to be laser unit....could be black one

      Comment

      • empiru
        Trusted Tech

        100+ Posts
        • Feb 2011
        • 229

        #4
        Re: Bizhub C353 with background and reverse text colour

        I would vote for an electrical problem. I think a High Voltage Unit could be broken...
        I don't help end-users. Hate me, give me bad reputation, I don't give a rat's a**. Pay a tehnician to solve your problem! We have to live too! What do you do when something hurts? Do you go to a doctor, or do you search it on google/ forums?

        Comment

        • EarthKmTech
          Step aside, noob

          1,000+ Posts
          • May 2009
          • 2139

          #5
          Re: Bizhub C353 with background and reverse text colour

          if its all the way off the edge of the page i would second the HV board has failed (not uncommon on this series)

          if its within the printable area of the page, ie, you still have white borders and combined with the locking up i would suggest the RAM is failing or the MFP board, in that order.

          Comment

          • Methmann
            Technician

            50+ Posts
            • May 2009
            • 72

            #6
            Re: Bizhub C353 with background and reverse text colour

            Thank you so much for your suggestions. :-)

            I was at the customer yesterday, and when i was there, it wont boot up at all, it freezed at the konica minolta logo. I tried to replace the ram modules, removed the video interface, removed the nvram, checked the connections from the mfp board to the image board, but with no luck.

            I had another machine in my car, so i replaced the machine, and took their machine with me home to the workshop. And when i got better time, i will try to replace the hvps board and mfp board.

            It have white boarders around.

            Comment

            • wseyller
              Service Manager

              1,000+ Posts
              • Sep 2012
              • 1129

              #7
              Originally posted by Methmann
              Thank you so much for your suggestions. :-)

              I was at the customer yesterday, and when i was there, it wont boot up at all, it freezed at the konica minolta logo. I tried to replace the ram modules, removed the video interface, removed the nvram, checked the connections from the mfp board to the image board, but with no luck.

              I had another machine in my car, so i replaced the machine, and took their machine with me home to the workshop. And when i got better time, i will try to replace the hvps board and mfp board.

              It have white boarders around.
              Lol you just keep a entire copier as a spare in your car! I hope your car is more like a box truck.

              Sent from my Galaxy Nexus using Tapatalk 2

              Comment

              • stefanv
                Technician
                • May 2010
                • 14

                #8
                Re: Bizhub C353 with background and reverse text colour

                Had the same problem twice before....Failed MFP

                Comment

                • Methmann
                  Technician

                  50+ Posts
                  • May 2009
                  • 72

                  #9
                  Re: Bizhub C353 with background and reverse text colour

                  Originally posted by wseyller
                  Lol you just keep a entire copier as a spare in your car! I hope your car is more like a box truck.

                  Sent from my Galaxy Nexus using Tapatalk 2
                  Hehe yes, because it was a long way to drive to the customer, so just for safety, if everything went wrong. Do not normally drive around with a spare machine
                  Driving in a small van, it have room for 2 machines at the same time

                  Comment

                  • Methmann
                    Technician

                    50+ Posts
                    • May 2009
                    • 72

                    #10
                    Re: Bizhub C353 with background and reverse text colour

                    Originally posted by stefanv
                    Had the same problem twice before....Failed MFP
                    Okay, it will be interesting to try to replace the MFP board, and see if both the boot and image quality problem disappers

                    Comment

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