Hi I have a konica minolta c353 and the original toner doesn't want to fit so I saw that next to the cap of the toner is a guid thingy to secure the toner in , so i cut it off thinking it was a manufacture problem. But when i got the toner to fit ,the printer showed me it was the wrong toner can anybody help me please. The printer has R5 firmware, I used the original TN 314 K toner and it just doesnt want to work so at the end i switch the caps from the empty toner that was in the printer with the new one . the only thing is the printer keeps on saying the toner is low because it is the old chip. i investigated further with another c353 printer and got the same problem and it is not just with black all the colors is giving the same problem. Please help
also a posibility is that i'm from South Africa and i think the printer is from Scandinavia.
also a posibility is that i'm from South Africa and i think the printer is from Scandinavia.
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