Bizhub 421 jamming out of tray 1 only

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  • BSGINC
    Technician
    • Jan 2012
    • 19

    #1

    [Jamming] Bizhub 421 jamming out of tray 1 only

    BH 421 558K We have a problem child machine , we have replaced the feed roller, clutches, drive clutch registration assembly and still have jamming out of tray 1 only. Swapped tray one with tray 2 and still jamming out of tray1, trays 2,3,4 run fine.
    Running out of thoughts. Suggestions?
  • xscotty1990
    Technician
    • Nov 2013
    • 40

    #2
    Re: Bizhub 421 jamming out of tray 1 only

    Dumb answer:

    Maybe wrong paper? Had the same mistake on a bizhub 250. All other trays were working fine except tray 1.
    We changed everything also the door. Finally it was bad paper.

    When its feed from tray 2 - 3 there are black rollers which help to transport the paper to the drum. Tray 1 has no black rollersover the feeding rollers i think.

    Greets

    Marco

    Comment

    • JustManuals
      Field Supervisor

      5,000+ Posts
      • Jan 2006
      • 9919

      #3
      Re: Bizhub 421 jamming out of tray 1 only

      This Parts & Service Manual can now be purchased for $12.77 and downloaded immediately after payment from:





      Paul@justmanuals.com

      Comment

      • BSGINC
        Technician
        • Jan 2012
        • 19

        #4
        Re: Bizhub 421 jamming out of tray 1 only

        Originally posted by xscotty1990
        Dumb answer:

        Maybe wrong paper? Had the same mistake on a bizhub 250. All other trays were working fine except tray 1.
        We changed everything also the door. Finally it was bad paper.

        When its feed from tray 2 - 3 there are black rollers which help to transport the paper to the drum. Tray 1 has no black rollersover the feeding rollers i think.

        Greets

        Marco
        Paper is the same a s tray 3 and 4

        Comment

        • fixthecopier
          ALIEN OVERLORD

          2,500+ Posts
          • Apr 2008
          • 4714

          #5
          Re: Bizhub 421 jamming out of tray 1 only

          Originally posted by BSGINC
          BH 421 558K We have a problem child machine , we have replaced the feed roller, clutches, drive clutch registration assembly and still have jamming out of tray 1 only. Swapped tray one with tray 2 and still jamming out of tray1, trays 2,3,4 run fine.
          Running out of thoughts. Suggestions?
          When you say clutches, does that include the 1 way bearings next to the feed and sep rollers? Will it feed at all? Does it stop while pulling paper, or leave it in the tray?
          The greatest enemy of knowledge isn't ignorance, it is the illusion of knowledge. Stephen Hawking

          Comment

          • BSGINC
            Technician
            • Jan 2012
            • 19

            #6
            Re: Bizhub 421 jamming out of tray 1 only

            Originally posted by fixthecopier
            When you say clutches, does that include the 1 way bearings next to the feed and sep rollers? Will it feed at all? Does it stop while pulling paper, or leave it in the tray?
            We changed the mag clutches and tray 1 feed section out, the paper feeds to the transport guide and stops.

            Comment

            • fixthecopier
              ALIEN OVERLORD

              2,500+ Posts
              • Apr 2008
              • 4714

              #7
              Re: Bizhub 421 jamming out of tray 1 only

              Originally posted by BSGINC
              We changed the mag clutches and tray 1 feed section out, the paper feeds to the transport guide and stops.

              Did you remove the gear pack that sits behind tray 1 and change that clutch. The one you have to remove the by pass and both tray feeds to get to? That gear pack has about 2mm of slip in the screw holes, and must be pushed all the way up to work.
              The greatest enemy of knowledge isn't ignorance, it is the illusion of knowledge. Stephen Hawking

              Comment

              • BSGINC
                Technician
                • Jan 2012
                • 19

                #8
                Re: Bizhub 421 jamming out of tray 1 only

                Originally posted by fixthecopier
                Did you remove the gear pack that sits behind tray 1 and change that clutch. The one you have to remove the by pass and both tray feeds to get to? That gear pack has about 2mm of slip in the screw holes, and must be pushed all the way up to work.
                I will check with one of our other techs he had taken that out .

                Thanks!

                Comment

                • CraigW
                  Trusted Tech

                  Site Contributor
                  250+ Posts
                  • Dec 2010
                  • 417

                  #9
                  Re: Bizhub 421 jamming out of tray 1 only

                  What are the jam code #s that appear on management list ??

                  Comment

                  • GTgosu
                    Technician
                    • Mar 2013
                    • 19

                    #10
                    Re: Bizhub 421 jamming out of tray 1 only

                    check one more time e-rings and c-rings,whether are on right place

                    Comment

                    • brent
                      Service Manager

                      Site Contributor
                      1,000+ Posts
                      • Nov 2008
                      • 1202

                      #11
                      Re: Bizhub 421 jamming out of tray 1 only

                      when you say you replaced all those clutches. did you take the back pannel off. unplug unscrew and remove the first tray clutch? ask your tech that. there is a clutch in an assembly that gets overlooked because it is a pain to remove. along with that. the shaft needs replaces with that kind of a meter. let us know

                      brent

                      Comment

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