KM C6500 show code C7602 when print

[printduthu]

Hi, my KM6500 show C6702 when I print PS page from controller. Any help to fix this issue ?? Thank you.
Ps . Code C6702 not 7602 as title

[Synaux]

Re: KM C6500 show code C7602 when print

Hi, my KM6500 show C6702 when I print PS page from controller. Any help to fix this issue ?? Thank you.
Ps . Code C6702 not 7602 as title

Odd that a scanning error is indicated when you are printing.

C-6702* Address abnormality of FIFO for
scanner. When scanning an
image, compression of scanned
image data is not correctly completed.
Image processing board
(IPB)
I/F board (IFB)
Image memory control board
(IMCB)

[Synaux]

Re: KM C6500 show code C7602 when print

I just happened to run across this: TAUS0701021EN

1. Failed Image Processing Board. Components NF30 and C249 may have failed on the IPB. For the details, please view the attached photo.
Replace the IPB (p/n A03U H020 28 for bizhub PRO C5500/C6500/C6500P and p/n A0U0 H020 02 for bizhub PRO C5501/C6501C6501P/C65hc).
NF30_C249_failed.jpg
2. The Image Memory Control Board (IMCB) has failed.Replace the image memory control board (p/n A03U H040 13).3. Change to inch size.4. Install the Fusion (INDriver) patch. If that does not resolve the problem, replace the Fusion Board (p/n 503-00351A).
5. Document is being scanned while the controller is still booting.Please wait until the controller has fully loaded before beginning the scan process.6. The OACB (System Control Board) has a poor connection to the touchscreen or the OACB has failed.
Reseat CN251 at the OACB and CN172 on OB/3. Replace the OACB (p/n A03U H010 5A) as necessary.7. HD-506 option is installed but not enabled. (Usually a C-6703 is indicated when printing.)Enable HD-506 by turning ON software SW 2-0. To turn ON software SW 2-0, perform the following: a. Enter Service mode. b. Select System Setting. c. Select Software SW setting. d. Scroll to SW 2-0 and select ON. e. Exit Service Mode.Note: When installing an HD-506, ensure that both software SW 2-0 and SW 10-1 are ON.

[printduthu]

Re: KM C6500 show code C7602 when print

I just happened to run across this: TAUS0701021EN

1. Failed Image Processing Board. Components NF30 and C249 may have failed on the IPB. For the details, please view the attached photo.
Replace the IPB (p/n A03U H020 28 for bizhub PRO C5500/C6500/C6500P and p/n A0U0 H020 02 for bizhub PRO C5501/C6501C6501P/C65hc).
[ATTACH=CONFIG]23174[/ATTACH]
2. The Image Memory Control Board (IMCB) has failed.Replace the image memory control board (p/n A03U H040 13).3. Change to inch size.4. Install the Fusion (INDriver) patch. If that does not resolve the problem, replace the Fusion Board (p/n 503-00351A).
5. Document is being scanned while the controller is still booting.Please wait until the controller has fully loaded before beginning the scan process.6. The OACB (System Control Board) has a poor connection to the touchscreen or the OACB has failed.
Reseat CN251 at the OACB and CN172 on OB/3. Replace the OACB (p/n A03U H010 5A) as necessary.7. HD-506 option is installed but not enabled. (Usually a C-6703 is indicated when printing.)Enable HD-506 by turning ON software SW 2-0. To turn ON software SW 2-0, perform the following: a. Enter Service mode. b. Select System Setting. c. Select Software SW setting. d. Scroll to SW 2-0 and select ON. e. Exit Service Mode.Note: When installing an HD-506, ensure that both software SW 2-0 and SW 10-1 are ON.

Thank you, I will try to fix this issue

[JustManuals]

Re: KM C6500 show code C7602 when print

This Parts & Service Manual can now be purchased for $12.77 and downloaded immediately after payment from:

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Paul@justmanuals.com