bizhub c200 witha c4152

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  • brent
    Service Manager

    Site Contributor
    1,000+ Posts
    • Nov 2008
    • 1208

    #1

    bizhub c200 witha c4152

    have this code. customer stated it made a funny noise. jammed paper. then could not get it to reset.
    the code is a polygon motor malfunction magenta. the manual says printhead first needs replaced
    any body have luck with this fix?


    thanks

    brent
  • brent
    Service Manager

    Site Contributor
    1,000+ Posts
    • Nov 2008
    • 1208

    #2
    Re: bizhub c200 witha c4152

    must have not been a common problem. anyways I replaced all 4 printheads. and it worked
    but came up with a p 21 code. prints half image copies half image. I tried to do the skew adj. but it wouldn't let me with a p 21 code. I may have goofed up a cable? feeling defeated on this one.
    are all the print heads the same? I coldnt differentiate. time to start digging again.

    any thoughts?

    brent

    Comment

    • Copier Addict
      Aging Tech

      Site Contributor
      10,000+ Posts
      • Jul 2013
      • 14381

      #3
      Re: bizhub c200 witha c4152

      Go back in and make sure the print heads are snapped into position properly. I find you can struggle for 10 minutes and then all of a sudden it will just pop into position and you have no clue why it was so difficult. lol
      Hope this helps
      Darren

      Comment

      • Zeldaman
        Senior Tech

        500+ Posts
        • Mar 2011
        • 946

        #4

        Comment

        • brent
          Service Manager

          Site Contributor
          1,000+ Posts
          • Nov 2008
          • 1208

          #5
          Re: bizhub c200 witha c4152

          I appreciate the tips. I took everything apart this morning. re installed yes the print head units were in the correct position. fired it up still same code with same copy quality. I will put a pic in here to show the original and the copy it copies only half page. but it will print a whole page but it is so far out of the scope its not legible. am not really loving this machine. with 41k on it. wonder if I damaged a cable?
          or if I need a transfer belt? help thanks

          brentbadcopy1.pdf

          Comment

          • EarthKmTech
            Step aside, noob

            1,000+ Posts
            • May 2009
            • 2139

            #6
            Re: bizhub c200 witha c4152

            this is not uncommon when changing print heads on this engine for the first time.

            you dont have to disassemble the machine to check the print heads are seated correctly. remove all IU's, use your flashlight and look at the PH's. Make ABSOLUTELY certain the plastic pin at the front and the rear of each PH is slotted into the respective metal holes in the frame.

            Also ensure you haven't knocked out the flat ribbon cable to the left side of the relay board which contains the video signal to all 4 print heads from the mfp board. Relay board is the one at the front all 4 print heads plug into.

            Comment

            • brent
              Service Manager

              Site Contributor
              1,000+ Posts
              • Nov 2008
              • 1208

              #7
              Re: bizhub c200 witha c4152

              I will have to tear it apart again. at least it does not have any fatal error codes and passes paper. I must have missed something. it looks all the print heads are in perfect alighment

              thanks
              brent

              Comment

              • brent
                Service Manager

                Site Contributor
                1,000+ Posts
                • Nov 2008
                • 1208

                #8
                Re: bizhub c200 witha c4152

                copier addict zeldaman and earthkm tech THANK YOU SO MUCH

                i had missed that the black print head was out of position by a little. I took advice
                and seen it. I appreciate the heads up and real world solutions

                I am SOOO GLAD that I contribute some on my knowledge and money of course to this site

                it is soo worth it. thanks a gain



                brent

                Comment

                • Copier Addict
                  Aging Tech

                  Site Contributor
                  10,000+ Posts
                  • Jul 2013
                  • 14381

                  #9
                  Re: bizhub c200 witha c4152

                  So glad it worked out for you. Thanks for the update

                  Comment

                  • EarthKmTech
                    Step aside, noob

                    1,000+ Posts
                    • May 2009
                    • 2139

                    #10
                    Re: bizhub c200 witha c4152

                    I have seen this rookie mistake many times on this engine, its a good lesson you will never forget now

                    Comment

                    • brent
                      Service Manager

                      Site Contributor
                      1,000+ Posts
                      • Nov 2008
                      • 1208

                      #11
                      Re: bizhub c200 witha c4152

                      Originally posted by EarthKmTech
                      I have seen this rookie mistake many times on this engine, its a good lesson you will never forget now
                      It was indeed a rookie mistake. But that last ph was a bugger to get in. More so then the other three

                      Comment

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