Bizhub 361 Trouble Code C-3502/ C-3801

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  • MFPTech
    Trusted Tech

    250+ Posts
    • Nov 2010
    • 486

    #1

    Bizhub 361 Trouble Code C-3502/ C-3801

    Rebuilt a fuser from another machine (same model), and came to replace it but I am getting C-3502 C-3801 trouble codes.
    Repositioned thermostat and thermistors, could not find anything wrong on the rebuilt unit. Reset the Fixing counter, no go. Sometimes I might get a print out and it errors again ... it looks like the machine does not like this unit ... Am I missing something?

    Thanks in advance!
  • jotunn
    Senior Tech

    500+ Posts
    • Jan 2010
    • 608

    #2
    Re: Bizhub 361 Trouble Code C-3502/ C-3801

    Are you sure it wasn't fixing unit (especially fixing roller upper) from Bizhub 500/501?

    Fixing roller wall thickness differs between 361/421 and 501 - it changes thermal capacity of fixing roller, and once it seems too cold for the engine then too warm.

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