error code C0400 for konica 8020/8031

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  • aidil rashidi
    Technician
    • Jun 2008
    • 33

    #1

    error code C0400 for konica 8020/8031

    hello....can anyone help me here?I have a prob with the konica minolta 8020.it keep prompting the C0400 code.
  • laserman06
    Conservative in Exile

    250+ Posts
    • Dec 2007
    • 323

    #2
    That code is for a failed PWB-B in the scanner. I do not have the service manual here at home. I will look it up when I get to work and try to post more info as soon as I can.
    The family that prays together, stays together!
    Smile God created you and He doesn't make mistakes!

    Relax, God IS in control!

    Be still and know that I am God
    Ps 46:10

    Comment

    • leo
      Technician

      50+ Posts
      • Jun 2008
      • 64

      #3
      Originally posted by aidil rashidi
      hello....can anyone help me here?I have a prob with the konica minolta 8020.it keep prompting the C0400 code.
      the servicemanual says "

      Comment

      • aidil rashidi
        Technician
        • Jun 2008
        • 33

        #4
        morning guys....i have tried changing the scanner assy and PWB-C but the same code still appears.according to the service manual,after changing the new PWB-C board, the machine firmware need to be updated, but i can't get my hand on the firmware anyware.

        p/s : the scanner lamp still fail to TURN ON after changing a new one.

        Comment

        • leo
          Technician

          50+ Posts
          • Jun 2008
          • 64

          #5
          Originally posted by aidil rashidi
          morning guys....i have tried changing the scanner assy and PWB-C but the same code still appears.according to the service manual,after changing the new PWB-C board, the machine firmware need to be updated, but i can't get my hand on the firmware anyware.

          p/s : the scanner lamp still fail to TURN ON after changing a new one.
          i have all firmware's, verisonnr? language?. do you know how to add new firmware?

          Comment

          • aidil rashidi
            Technician
            • Jun 2008
            • 33

            #6
            Originally posted by leo


            i have all firmware's, verisonnr? language?. do you know how to add new firmware?
            I can't confirm you the firmware version as I can't go in to the service mode.But I do know that the previous firmware language was English and it's upgraded through compact flash card....Do appreciate if you could give all the firmware for this 8020....

            Comment

            • leo
              Technician

              50+ Posts
              • Jun 2008
              • 64

              #7
              mail or do you have any ftp site?

              Comment

              • aidil rashidi
                Technician
                • Jun 2008
                • 33

                #8
                i don't have any ftp sites......can u send to my e-mail?

                Comment

                • leo
                  Technician

                  50+ Posts
                  • Jun 2008
                  • 64

                  #9
                  yes adress?

                  Comment

                  • copycommerce
                    Technician

                    50+ Posts
                    • May 2008
                    • 65

                    #10
                    Have you tryed just to reset the code?Im not very much experienced with copiers but for my entire expirience with more than 70 machines i never had a problem that requires change of a PW* board Oo and the machines i service can't say that they are new most of them over 1 mil copies.Most of the problems are mechanical and not electrical or firmware issues...

                    Comment

                    • copycommerce
                      Technician

                      50+ Posts
                      • May 2008
                      • 65

                      #11
                      Try to reverse the serial cable that connects the scaner to the lamp it solves the problem.

                      Comment

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