Accounting from MAC OS 10.5 C451/Fiery ic409 system8

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  • toly
    Technician
    • Oct 2007
    • 22

    #1

    Accounting from MAC OS 10.5 C451/Fiery ic409 system8

    Have a problem printing from MAC OS 10.5 to a Fieryic409/C451 with accounting turned on.

    Whenever the customer select accounting in the driver the prints comes with an offending command. When printing without accounting the print is ok.

    Any ideas or experiences?
  • konisolver
    System Engineer

    100+ Posts
    • Oct 2007
    • 137

    #2
    Is that a postscript error? If so turn on PS error on Fiery set-up to see if the file is bad. Also you can select "print as image" if it is a pdf - this will ignore the PS code and print out what it sees on the screen.

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    • toly
      Technician
      • Oct 2007
      • 22

      #3
      There is no postscript error on the print file. It can print without account enabled in the MAC driver. But the customer whants to make account tracking.
      Downloaded the Fiery patch 1-V1JNZ, but the error still occours !!

      Any ideas?

      Comment

      • konisolver
        System Engineer

        100+ Posts
        • Oct 2007
        • 137

        #4
        What version of Fiery? Also the main unit handles all of the accounting and not the fiery.

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        • toly
          Technician
          • Oct 2007
          • 22

          #5
          I know all the account are setup on the C451 unit. The fiery is a IC409 with system 8 sw

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