Counters

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  • luis8832
    Trusted Tech

    250+ Posts
    • Dec 2008
    • 250
    #1

    [Misc] Counters

    Working on a bizhub c25. Light copies right from the box. Determined it was the blk drum. Now I want to reset the counter for the test copies I have done, is there a counter reset in this unit? Or if anyone has done it let me know the procedure. Thank you all in advance.
    Tags: None
    • emujo
      Field Supervisor

      2,500+ Posts
      • Jun 2009
      • 3009
      #2
      Re: Counters

      Some KMs have a running test mode that does not increment the counter. I'm not sure if this one does, but if it does then you should have used it, if not, then you will have to credit your customer for the copies as turning back a counter is impossible to do legally. Emujo
      If you don't see your question answered in the forum, please don't think it's OK to PM me for a personal reply...I do not give out firmware and/or manuals.

        Comment

        • luis8832
          Trusted Tech

          250+ Posts
          • Dec 2008
          • 250
          #3
          Re: Counters

          I checked in the service manual through the service modes and there wasn't a running mode. If I would have found it I would have used it. Thank you for your response. If you didn't have an answer for me you should have not responded. I do not need to be told about crediting the customers. I know that, just wanted to clear it because that is what my boss asked.

            Comment

            • mo0651
              Service Manager

              1,000+ Posts
              • Apr 2009
              • 1054
              #4
              Re: Counters

              Guess you should of told your boss it is illegal to turn back counters. You asked and you got the response.

                Comment

                • emujo
                  Field Supervisor

                  2,500+ Posts
                  • Jun 2009
                  • 3009
                  #5
                  Re: Counters

                  Originally posted by luis8832
                  I checked in the service manual through the service modes and there wasn't a running mode. If I would have found it I would have used it. Thank you for your response. If you didn't have an answer for me you should have not responded. I do not need to be told about crediting the customers. I know that, just wanted to clear it because that is what my boss asked.
                  I responded because you asked and I did have an answer, it may not be the one you wanted, but it got you to open the SM and look for your own answer. I don't believe I was sarcastic, or critical of you so please don't try to teach me the proper etiquette for answering questions. Emujo
                  If you don't see your question answered in the forum, please don't think it's OK to PM me for a personal reply...I do not give out firmware and/or manuals.

                    Comment

                    • luis8832
                      Trusted Tech

                      250+ Posts
                      • Dec 2008
                      • 250
                      #6
                      Re: Counters

                      Before I posted I checked the service manuals. Do not assume that I have no knowledge of what I am doing or do. Sometimes there are other answers out there that we can all learn from. That is all, that is why I thank in advance to all. I know you have been on this forum for awhile. So have I, this is not the first time me and you have butted heads. I am not a big fan of sarcasm. I help anyone and everyone if I can. My record speaks for itself. Have a nice day and enjoy the rest of your week.

                        Comment

                        • Synaux
                          Service Manager

                          Site Contributor
                          1,000+ Posts
                          • Mar 2012
                          • 1224
                          #7
                          Re: Counters

                          Calm-your-tits_o_857534.jpg

                            Comment

                            • emujo
                              Field Supervisor

                              2,500+ Posts
                              • Jun 2009
                              • 3009
                              #8
                              Re: Counters

                              Is that for me or the original poster?? If it's me than I am going to have to start crying...Emujo
                              If you don't see your question answered in the forum, please don't think it's OK to PM me for a personal reply...I do not give out firmware and/or manuals.

                                Comment

                                • Synaux
                                  Service Manager

                                  Site Contributor
                                  1,000+ Posts
                                  • Mar 2012
                                  • 1224
                                  #9
                                  Re: Counters

                                  emujo,
                                  download.jpg




                                  :P

                                    Comment

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