B750 won't hold IP

[rrrohan]

Re: B750 won't hold IP

ok so i followed TAAU1000121EN

Worked like a charm.

the 3 files i suspect that had become corrupt were

appRom1.o
appRom2.o
appRom3.o

as when i tried to copy these to the backup folder it said the file name was to long

thanks so much for your help.

I was a little surprised to find out important info was stored on a permenent CF card but i guess on the bright side it allowed me to recover the files but had it been NV RAM it would of been more of a pain.

[rrrohan]

Re: B750 won't hold IP

ok so i followed TAAU1000121EN

Worked like a charm.

the 3 files i suspect that had become corrupt were

appRom1.o
appRom2.o
appRom3.o

as when i tried to copy these to the backup folder it said the file name was to long

thanks so much for your help.

I was a little surprised to find out important info was stored on a permenent CF card but i guess on the bright side it allowed me to recover the files but had it been NV RAM it would of been more of a pain.

ok spoke too soon

it was working perfectly up until i noticed it was not detecting A4 in tray 1 and 2 was some other size in inches

so i change the marketing area to Europe and AU which fixed this but it was at that point it lost the plot again

back to square one

one thing i am a bit confused about is during the CF Recovery it says to make a backup of the files before you run the recovery. why? at no point does it tell you to use the backed up data so whats the point? was i meant to run the recovery then put the old files back? and if not why bother making the backup if your not going to use it?

[emujo]

Re: B750 won't hold IP

The backup is in case you screw something up with the recovery process, or now the situation is worse, you can just put the original card info back. Once you do the base recovery, you have to start reloading firmware to get the machine current. I advise going in steps from phase 1 to 2, to latest. I also remember that the base firmware was originally posted from a KMBS MFP. When you did the recovery, all of the info was from their settings, and some of this had to be changed. Not sure if they ever corrected that...meaning that you may have to unset the fax, or set the HDD, change the network settings and so on. Emujo

[EarthKmTech]

Re: B750 won't hold IP

just order a new cf card - its a spare part, they are in stock and it plugs into the top board at the back of the machine and is under the little metal 2 screw cover at the right hand rear side.

You will need to setup the machine again.

If you dont know what your doing in regards to restoring the card its a waste of time and the machine will become completely inoperable till you give up and change it.

[Synaux]

Re: B750 won't hold IP

ok spoke too soon

it was working perfectly up until i noticed it was not detecting A4 in tray 1 and 2 was some other size in inches

so i change the marketing area to Europe and AU which fixed this but it was at that point it lost the plot again

back to square one

First, as already said, start with the firmware and re-"install" the machine from scratch.

Wat did it start/stop doing once you changed the marketing area?
Did you check the trouble isolation and option board statuses?
Do you mean the network stoped working again?

Seeing how the marketing area is somehow causing an issue, change the marketing area back and go to System 2 > Paper Tray Size > A4.

If you dont know what your doing in regards to restoring the card its a waste of time and the machine will become completely inoperable till you give up and change it.

How so? It is simply cutting, copying and pasting files...as long as you don't format the card to some absurd filesystem or add partitions or something far outside the directions, its pretty cut and dry.

Once you do the base recovery, you have to start reloading firmware to get the machine current. I advise going in steps from phase 1 to 2, to latest. I also remember that the base firmware was originally posted from a KMBS MFP. When you did the recovery, all of the info was from their settings, and some of this had to be changed. Not sure if they ever corrected that...meaning that you may have to unset the fax, or set the HDD, change the network settings and so on. Emujo

I don't think they corrected it--I am pretty sure you have to set the option board options.

rrrohan beware:
The base firmware for these models is a mess. The file naming conventions do not make any sense and the accompanying documentation for each firmware is confusing (at least to me).

rrrohan's issues are very similar to my experiences with this turds.
After the card restore and trying to flash the firmware from the earliest release to the newest I was left scratching my head many times.

Half the documentation dates were wrong and I installed one firmware that screwed it up and had to start over simply because the machine I was working on didn't have a blue sticker (I do not recall the specifics anymore though).......

[Synaux]

Re: B750 won't hold IP

ok so i followed TAAU1000121EN

Worked like a charm.

the 3 files i suspect that had become corrupt were

appRom1.o
appRom2.o
appRom3.o

as when i tried to copy these to the backup folder it said the file name was to long

thanks so much for your help.

I was a little surprised to find out important info was stored on a permenent CF card but i guess on the bright side it allowed me to recover the files but had it been NV RAM it would of been more of a pain.

By the way, file name/path being too long was most likely an issue with your operating system and has nothing to do with the card. Next time cut/paste to c:/ and I bet you will have no issues (assuming you are using Windows).

And I happened to find the bulletin discussing the blue sticker issue I had--I found it in the middle of the huge stack of bulletins on my desk! Bulletin 8088

[Downunder]

Re: B750 won't hold IP

There are two flash cards on the copier, one easily accessible (by network port behind metal frame) and another one behind the network board. When the cards are new they have a few files on them, When the copiers are run up the copier writes more files to the cards. In the past I have ordered new cards and taken a copy of the contents. When having bootup problems I cut (not delete) the information off the old card and paste on the new card's information. Or you could just put on the new cards. you will need to enter serial number and reload other set-up functions.
Hope this helps. Biz 421 and 501 have these issues as well.

[rrrohan]

Well I ordered then installed the new card today
Reload firmware and set up serial, marketing area and so fourth

So far so good

The new card is sandisk. The old one was some brand I never heard of. I suspect the card was faulty considering a cf card restore temp fixed it previous.

Guess any machine that's done 5 million copies is bound to fail

[RRodgers]

Re: B750 won't hold IP

On the times I've had IP holding issue's it was usually due to not shutting the copier off at the POWER SWITCH (NOT BUTTON) when it asked you too. I found that the button was turned off first then the switch and this is when it wouldn't hold the IP. The screen does say shut off the main switch.
HTH