Help with the movie data for C284e

[Sniwy]

Hi I need to download the movie data for c284e, I'm looking for it in the cses but can't find it.

[CompyTech]

Re: Help with the movie data for C284e

In Special Firmware.

[Sniwy]

Re: Help with the movie data for C284e

In Special Firmware.

Where is it exactly located?

This is what I see in the cses

[CompyTech]

Re: Help with the movie data for C284e

Where is it exactly located?

This is what I see in the cses

That looks like the wrong area. Go to one stop product support > select product> special firmware

[Sniwy]

Re: Help with the movie data for C284e

That looks like the wrong area. Go to one stop product support > select product> special firmware

Could you please send my a picture about that? I got lost

[Sniwy]

Re: Help with the movie data for C284e

Could you please send my a picture about that? I got lost

Thanks a lot I already found it in one stop

[paulrid]

Re: Help with the movie data for C284e

Can you access the one stop through develop? I can see CSES but can't find one stop.
paul.

[MFPTech]

Re: Help with the movie data for C284e

Hi I need to download the movie data for c284e, I'm looking for it in the cses but can't find it.

Every time I downloaded and extracted it to get the .tar file there was a "broken link" error and it didn't work. Tried both video files with the same error. Go to service tab, select one stop from the drop down menu and navigate to special firmware.

[MFPTech]

Re: Help with the movie data for C284e

Every time I downloaded and extracted it to get the .tar file there was a "broken link" error and it didn't work. Tried both video files with the same error. Go to service tab, select one stop from the drop down menu and navigate to special firmware.

Update:
Downloading the firmware and the video to the C drive helped; apparently in other folders there might be the space in the folder names that causes the broken link issue. It's Konica!