C351 jamming when duplexing intermittedly

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  • Haroldbfix
    Trusted Tech

    100+ Posts
    • Feb 2008
    • 212

    #1

    C351 jamming when duplexing intermittedly

    History of J92-01, has anyone seen this?
  • nmfaxman
    Service Manager

    Site Contributor
    1,000+ Posts
    • Feb 2008
    • 1702

    #2
    Sometimes the duplex unit warps away from the drive gears.
    I have had some luck lightly twisting the exit door towards the drive.
    Good Luck.
    Why do they call it common sense?

    If it were common, wouldn't everyone have it?

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    • Haroldbfix
      Trusted Tech

      100+ Posts
      • Feb 2008
      • 212

      #3
      Originally posted by nmfaxman
      Sometimes the duplex unit warps away from the drive gears.
      I have had some luck lightly twisting the exit door towards the drive.
      Good Luck.
      Thanks for the tip. I tried twisting the door earlier but after seeing your tip I reformed up, the plate on the door that hold the drive gears, so that I could ensure that there was a good gear mesh.That solved the problem Thanks!!!!!!!!!!!!

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