Customer can't scan with Bizhub B&W 552 since moving

[axyun]

Customer was able to scan before at old location. Customer was using windows but at new location using Mac. Customer lost first of 2 cds for setup. Said unable to find what they needed online. Any help is appreciated. Frank/ActionPhotocopy

[Mr Spock]

Re: Customer can't scan with Bizhub B&W 552 since moving

print driver is here Self-Help Product Support | Konica Minolta Business Solutions, U.S.A., Inc.

Scanning is not always easy on a mac depending on version.

[Taminol]

Re: Customer can't scan with Bizhub B&W 552 since moving

Customer was able to scan before at old location. Customer was using windows but at new location using Mac. Customer lost first of 2 cds for setup. Said unable to find what they needed online. Any help is appreciated. Frank/ActionPhotocopy

I guess it depends which protocol they are using. The PC could have been SMB, but the Mac (if it's fairly up to date) will be FTP.
I have a guide if you want it. PM me with your email and I'll send it to you

[axyun]

Re: Customer can't scan with Bizhub B&W 552 since moving

Customer has windows xp server and mac os X10.9.3. Frank

[habik]

Set it to scan to the XP PC through SMB and Map it like drive. Mac should be able to see it.
Option 2 : set the Mac scan to FTP.