One Bizhub C353, two problems

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  • groovy
    Trusted Tech
    100+ Posts
    • Apr 2009
    • 179

    #1

    One Bizhub C353, two problems

    Hi all from Italy.
    A customer has a C353 that has 2 strange issues:
    1. the copier cannot reach the READY state, it is turning motors while the display is showing "Warming up, ready to scan".
    even in service mode i cannot print out any information.
    2. The copier cannot reset the transfer belt counter, i checked ICP5 and it is good. Transfer belt is original new. I'm thinking to check cabling between the t belt and the board, but i cannot know for sure what cable i have to look at.
    This copier is a pre-owned one, i'm thinking that someone had fiddled with the software switch trying to bypass the IU life check without upgrading the relative firmware, so it is possible that the copier doesn't tell anything but still require to change something. I tell you this because when i'm reading the T Belt usage there is still a block aviable, but in the service mode the counter is >150k prints.
    What is the correct setting of the dipsw for shoving up all the alerts (IU/fuser/Tbelts and so on) ?
    Thanks so much
    Luigi - Digitalix
  • ivovb
    Senior Tech

    500+ Posts
    • Apr 2008
    • 695

    #2
    Re: One Bizhub C353, two problems

    Concerning 2.

    Check if fuse of the belt is blown? The answer of this question might answer the 1st one...

    BR
    I'll never ask if I didn't check user manual, service manual, parts list, BSI/TNI/TAD... web, existing threads.

    Comment

    • groovy
      Trusted Tech
      100+ Posts
      • Apr 2009
      • 179

      #3
      Re: One Bizhub C353, two problems

      Hi and thank you for the quick reply.
      The fuse on the tbelt is ok, not blown (first thing i've checked out when i'm seeing this issue).
      Changed the fuse with a 0.05A (50milliampere instead of 63) and still not blew out.

      Comment

      • ivovb
        Senior Tech

        500+ Posts
        • Apr 2008
        • 695

        #4
        Re: One Bizhub C353, two problems

        Not good idea... You have to use 80 mA.

        BR
        I'll never ask if I didn't check user manual, service manual, parts list, BSI/TNI/TAD... web, existing threads.

        Comment

        • groovy
          Trusted Tech
          100+ Posts
          • Apr 2009
          • 179

          #5
          Re: One Bizhub C353, two problems

          I'm not trying to reset the used one, i want to install a new original one, but the counter still no resets itself and the fuse is still good.
          I think maybe there is a loss of power, so i tried to blew up a 50mA and still nothing again!
          In my mind a 50 mA fuse blew itself easily than a 83 mA...

          Comment

          • ivovb
            Senior Tech

            500+ Posts
            • Apr 2008
            • 695

            #6
            Re: One Bizhub C353, two problems

            I'm not driving You to do something wrong. If machine can't be reset using 80mA fuse, than You have already blown circuit that blows fuse and resets counter of t belt. I'm pretty sure it must be 80 mA in Europe. I have try it with 63 mA but it doesn't help. So use right one.

            BR
            I'll never ask if I didn't check user manual, service manual, parts list, BSI/TNI/TAD... web, existing threads.

            Comment

            • groovy
              Trusted Tech
              100+ Posts
              • Apr 2009
              • 179

              #7
              Re: One Bizhub C353, two problems

              Thank you again Ivob.
              Checked out that iCP5 is ok, at least i know to have 2 possibilities:
              1. the copier cannot reset the Tbelt counter because it cannot reach the ready state;
              2. the cabling from the board to the fuser has something wrong, but i cannot know for sure because the board is plenty of connector (is the one on the right side in the back of the copier, not the one with the HDD connector and the RAM slots)

              Comment

              • tulintron
                Senior Tech

                Site Contributor
                500+ Posts
                • Jul 2014
                • 668

                #8
                Re: One Bizhub C353, two problems

                Originally posted by groovy
                I'm not trying to reset the used one, i want to install a new original one, but the counter still no resets itself and the fuse is still good.
                I think maybe there is a loss of power, so i tried to blew up a 50mA and still nothing again!
                In my mind a 50 mA fuse blew itself easily than a 83 mA...

                The logic is correct. Update firmware solves? Version 88.
                https://www.copytechnet.com/images/smilies/cool.pngNada como dia após diahttps://www.copytechnet.com/images/smilies/cool.png

                Comment

                • groovy
                  Trusted Tech
                  100+ Posts
                  • Apr 2009
                  • 179

                  #9
                  Re: One Bizhub C353, two problems

                  Hi tulintron,
                  lost my cf card, in the afternoon i will pickup another one and i will trying with a special firmware, in wich the IU and fuser/tbelt life are not checked.

                  Comment

                  • Copier Addict
                    Aging Tech

                    Site Contributor
                    10,000+ Posts
                    • Jul 2013
                    • 14737

                    #10
                    Re: One Bizhub C353, two problems

                    Check for P codes and correct if necessary.

                    Comment

                    • groovy
                      Trusted Tech
                      100+ Posts
                      • Apr 2009
                      • 179

                      #11
                      Re: One Bizhub C353, two problems

                      Hi again,
                      no P-code are shown up on display. No Oil can icon, nothing.

                      Comment

                      • tulintron
                        Senior Tech

                        Site Contributor
                        500+ Posts
                        • Jul 2014
                        • 668

                        #12
                        Re: One Bizhub C353, two problems

                        Originally posted by groovy
                        Hi tulintron,
                        lost my cf card, in the afternoon i will pickup another one and i will trying with a special firmware, in wich the IU and fuser/tbelt life are not checked.

                        Yes Probable system error can stop her from doing reading tansfer belt.

                        one possibility.
                        https://www.copytechnet.com/images/smilies/cool.pngNada como dia após diahttps://www.copytechnet.com/images/smilies/cool.png

                        Comment

                        • Blizzoo
                          Senior Tech

                          Site Contributor
                          500+ Posts
                          • Aug 2013
                          • 608

                          #13
                          Have a look at that cable comming from scanner board to mfp for bent pins,this can give you Warming up
                          Defects are simple, our mind is complicated

                          Comment

                          • groovy
                            Trusted Tech
                            100+ Posts
                            • Apr 2009
                            • 179

                            #14
                            Re: One Bizhub C353, two problems

                            At least, finally, an error popped out!!!
                            C-2557.
                            I'm waiting for a new K imaging unit.

                            Comment

                            • groovy
                              Trusted Tech
                              100+ Posts
                              • Apr 2009
                              • 179

                              #15
                              Re: One Bizhub C353, two problems

                              Ok, just got an used IU (new one on arrival), this one seems to be fine but error code still here...

                              Comment

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