BH282/250 - key counter connector 4 pin -> no count impulse

Collapse
X
Collapse
 
  • Page of 1
  • Time
  • Show
Clear All
new posts
Previous template Next
  • Gift
    Service Manager

    1,000+ Posts
    • Mar 2011
    • 2458
    #1

    BH282/250 - key counter connector 4 pin -> no count impulse

    This does really break my balls

    Recently I set up a few BH284e in a copyshop with primitive key counters without any issues and now we want to do the same with a BH282. I entered the tech mode -> stop 9 -> and choosed "key counter only". After this you can lock/unlock the machine but it doesn't count. Back in the shop I gave it anothy try with a BH250 and same thing -> lock/unlock OK but no count signal. I'm using the same test equipment I used for the BH284 and the counter triggers fine if I trigger it via some 24v power supply.

    Is there anything I forgot setting-wise? I couldn't find any other instruction than "set it up to key counter only and you are good to go...."

    I know there's a bulletin explaining you need to set up a bit switch but that's just needed if you need to count pc prints.

    thx for any hints
    Tags: None
    • oldschool
      Trusted Tech

      100+ Posts
      • Mar 2007
      • 245
      #2
      Re: BH282/250 - key counter connector 4 pin -> no count impulse

      There are other counter settings but I think they only control it counts per page or per copy process. There may be an option for a plug in counter vs. another device. I don't remember any though.
      Check with a volt meter to be sure you're at least getting the 24 V pulse. I've seen some of those counters with a diode built in that makes them polarity specific or copier may simply not have enough current to trip the meter.

      As for your first symptom I recommend an ice pack and some rest.
      Last edited by oldschool; 07-18-2014, 09:46 PM.
      Jamex Tech Support: Saving the world one phone call at a time.

        Comment

        • TheOwl
          Service Manager

          Site Contributor
          1,000+ Posts
          • Nov 2008
          • 1732
          #3
          Re: BH282/250 - key counter connector 4 pin -> no count impulse

          What happens if you push the machine into Vendor Mode 2 in the Billing Management screen?

          Have you also double checked the wiring for the Enable and Pulse pair? I can't remember which way around it goes, but one pair is fussy on the the polarity while the other pair can be hooked up either way. I have a feeling though that it is the count line which needs special attention paid to the polarity as the enable is simply like a loop with a switch in the middle.
          Please don't ask me for firmware or service manuals as refusal often offends.

            Comment

            • Gift
              Service Manager

              1,000+ Posts
              • Mar 2011
              • 2458
              #4
              Re: BH282/250 - key counter connector 4 pin -> no count impulse

              Yeah it was my fault - my test cable/counter had an improper contact or a broken wire - unfortunately it gave me no bad behavior when I was testing the wires with a multimeter so I ruled it out too early


              So it's working fine if you set it to key counter only


              As for your first symptom I recommend an ice pack and some rest.

                Comment

                Previous template Next
                Working...