C6500 Memory full

[bigmark]

check dipswitches

check and make sure dip switches for HDD and do 99-3 and 99-4 options for hdd. This is in part because of how the jobs get sent. unlike other models with fiery's the 6500 gets the job different. Even if you only have one page job, but you want 10,000 copies, that job gets sent 10,000 times. were as the older models would send the job one time, with a x10k command. so memmory tends to do this. you may also see a 4703 error.

[Haroldbfix]

Is anyone getting the 'memory full' message even if the file is small? What can be done to solve this?

Thanks in advance.

Im hearing about a machine doing something very similar. Have you resolved this issue?

[bigmark]

I have resolved two machines with this problem using the above methods. unfortunetly, I do still have one machine doing it on a regular basis. I have actually just recently captured a data log and sent it off to KMBS were they escalating it to Japan.

[rodrigo neres]

Re: C6500 Memory full

hello


by chance this message appears on the machine or on the pc?


you use the command workstation 5? try google if you have not, download and install!


use, as the administrator (password = if Fiery.1) capital F and rest lowercased.


make this initial procedure, when you are in front of the machine while you step by step to clean the fiery.


sorry for ingle, to using google translate.


flw

[Mick01]

Re: C6500 Memory full

Hi,
Is this message displaying in Command Workstation or on the control panel of the C6500?
KM Modified the memory boards some time ago which eliminated the use of the four HDD's for printing. This actually speeds up printing of large complex files as it only uses the inbuilt Ram on the machine for page data. The issue is though that the Rip sends down each page of the print job (not one page and the machine replicate that page). The rip send the files to the inbuilt ram until it fills the memory. The machine sends a wait command to the Rip (that is when command workstation displays memory full). It pays to not that this message should have no bearing on the print job, it still should print normally.