[Misc] C25 turn of color feature

[gqtrebor]

Just wondering if anyone knows how to disable the color from a C25? customer just wants to use b/w only

[TheOwl]

Re: C25 turn of color feature

Your customer should have bought a B&W machine then.

[emujo]

Re: C25 turn of color feature

Owl, that wasn't very nice....On most color MFPs you can use authentication to restrict color usage, adding the public user allows you to permit unrestricted B&W printing/copies without the need for entering a code (other than selecting Public User on the control panel, and configuring the driver properly). I would suggest you open the admin guide for the C25 and do a search for account track/ user authentication for the details. As to the " they should have bought a B&W MFP" comment, I would guess around 80% of my new MFPs going out are color as the price difference between color/B&W is slim today. Techs need to have a good grasp on teaching the customer to manage color, or you will be back out trying to explain why they have a $2,000 overage for color in this months bill and "no body prints color" is being screamed at you. Emujo