Networking problem on Bizhub C450

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  • neo87
    • May 2025

    #1

    [Misc] Networking problem on Bizhub C450


    some other settings: slp is on, lpd is off, snmp is off, pswc is off
    "check ping answer" (from copier menu) is not working if i add pc's IP
  • TheOwl
    Service Manager

    Site Contributor
    1,000+ Posts
    • Nov 2008
    • 1732

    #2
    Re: Networking problem on Bizhub C450

    Quickest way to tell if it is the copier of the driver causing the issue is to Telnet into the machine on port 9100 and quickly bashing on the keyboard to see if the machine prints out what you sent it. You will need to install a Telnet client to do this:

    telnet xxx.xxx.xxx.xxx 9100 (replace x's with the IP address of the copier)
    You should see a cursour flashing on the screen
    <Type anything you want which should print out>
    Close the session to send the print data by simply closing the command prompt

    If you get a print out of what you typed into the copier, then you are more than likely looking at a driver issue. Seeing as the Universal Driver is a lot newer than the C450, I would suggest that you try the standard PCL driver and see what happens.

    I would also enable PSWC (PageScope Web Connection) so that you can administer the machine via it's web interface rather than having to walk to and from the machine all the time just to change a setting.
    Please don't ask me for firmware or service manuals as refusal often offends.

    Comment

    • neo87

      #3
      Re: Networking problem on Bizhub C450

      Originally posted by TheOwl
      I would also enable PSWC (PageScope Web Connection) so that you can administer the machine via it's web interface rather than having to walk to and from the machine all the time just to change a setting.
      About PSWC, how to enable it? I tried to see the manual and google it, but i didn't found it over the internet

      Comment

      • MFPTech
        Trusted Tech

        250+ Posts
        • Nov 2010
        • 486

        #4
        Re: Networking problem on Bizhub C450

        Originally posted by neo87

        some other settings: slp is on, lpd is off, snmp is off, pswc is off
        "check ping answer" (from copier menu) is not working if i add pc's IP
        Simply stay away from the UPD They have lots of issues and you must know what you're doing.
        Hope this helps.

        Comment

        • TheOwl
          Service Manager

          Site Contributor
          1,000+ Posts
          • Nov 2008
          • 1732

          #5
          Re: Networking problem on Bizhub C450

          I just re-read you original post and you mentioned that you can't ping a PC from the machine.

          This can be normal on a lot of sites as the Windows firewall as standard has ICMP v4 (Echo Request) diasbled which is that part of the firewall that enables or disables the fact of the computer replying to a ping request.

          Enable ICMP v4 (Echo Request) and you should then be able to ping your computers, but this won't solve your issue as data is getting from the computer to your machine as dictated by the data light flashing.

          Again, try the normal print driver.
          Please don't ask me for firmware or service manuals as refusal often offends.

          Comment

          • neo87

            #6
            Re: Networking problem on Bizhub C450

            in the next week i will go to install the printer with normal drivers and i will try to print via telnet. I will say you the results, thx for your help guys

            Comment

            • emujo
              Field Supervisor

              2,500+ Posts
              • Jun 2009
              • 3009

              #7
              Re: Networking problem on Bizhub C450

              I know the UPD works for this series, as I just updated 1 for a customer running server 2008R2 64 bit. Installation of the UPD is a 2 step process, once you have the UPD icon in the printers folder, you must next create the actual printer. This is done by going into printer properties of the UPD. It will open a new dialog box which you then configure for the C450 and the associated printer port. Next you have to "get device settings" so the driver knows the attached accessories, HDD status, authentication and so on. I would put the MFP into DHCP, let it pull all the TCP/IP info, set this as a static IP, then run the UPD driver again. Emujo
              If you don't see your question answered in the forum, please don't think it's OK to PM me for a personal reply...I do not give out firmware and/or manuals.

              Comment

              • neo87

                #8
                Re: Networking problem on Bizhub C450

                Originally posted by emujo
                I know the UPD works for this series, as I just updated 1 for a customer running server 2008R2 64 bit. Installation of the UPD is a 2 step process, once you have the UPD icon in the printers folder, you must next create the actual printer. This is done by going into printer properties of the UPD. It will open a new dialog box which you then configure for the C450 and the associated printer port. Next you have to "get device settings" so the driver knows the attached accessories, HDD status, authentication and so on. I would put the MFP into DHCP, let it pull all the TCP/IP info, set this as a static IP, then run the UPD driver again. Emujo
                I tried to get the UPD working, but the result is the data blinking on printer, but no print

                Comment

                • neo87

                  #9
                  Re: Networking problem on Bizhub C450

                  Yesterday i went to do another three test to C450:
                  1) I enabled the PSWC and it works fine, i tried some function on it without problems
                  2) I tried to telnet the printer with a little string, the result is data blinking with no print
                  3) I tried to print the demo page trought PSWC but the copier freeze (this time no data blinking)

                  When the copier freeze, i can't even access the administrator menu (i can't access it trought the printer menu and even with the PSWC)... I'm a little confused by this last try. The client said that the printer was working good, but a technical changed a piece and after his bro did a total reset to the printer and after it stopped to works. Pls help me

                  Comment

                  • MFPTech
                    Trusted Tech

                    250+ Posts
                    • Nov 2010
                    • 486

                    #10
                    Re: Networking problem on Bizhub C450

                    Originally posted by neo87
                    Yesterday i went to do another three test to C450:
                    1) I enabled the PSWC and it works fine, i tried some function on it without problems
                    2) I tried to telnet the printer with a little string, the result is data blinking with no print
                    3) I tried to print the demo page trought PSWC but the copier freeze (this time no data blinking)

                    When the copier freeze, i can't even access the administrator menu (i can't access it trought the printer menu and even with the PSWC)... I'm a little confused by this last try. The client said that the printer was working good, but a technical changed a piece and after his bro did a total reset to the printer and after it stopped to works. Pls help me
                    Have you tried the very first basic step printing directly from your laptop to the copier?

                    Comment

                    • habik
                      Service Manager

                      Site Contributor
                      1,000+ Posts
                      • Apr 2010
                      • 2013

                      #11
                      Originally posted by neo87
                      Yesterday i went to do another three test to C450:
                      1) I enabled the PSWC and it works fine, i tried some function on it without problems
                      2) I tried to telnet the printer with a little string, the result is data blinking with no print
                      3) I tried to print the demo page trought PSWC but the copier freeze (this time no data blinking)

                      When the copier freeze, i can't even access the administrator menu (i can't access it trought the printer menu and even with the PSWC)... I'm a little confused by this last try. The client said that the printer was working good, but a technical changed a piece and after his bro did a total reset to the printer and after it stopped to works. Pls help me

                      You should define total reset. Was it Data Clear in service mode or just network set to defaults.
                      Check if HDD is enabled. Plus flash with latest firmware if board was changed!
                      Flash the machine regardless just to be sure!
                      .OK Google! ... will I need Berrocca this morning?
                      Firmwares HERE

                      Comment

                      • neo87

                        #12
                        Re: Networking problem on Bizhub C450

                        Originally posted by habik
                        You should define total reset. Was it Data Clear in service mode or just network set to defaults.
                        Check if HDD is enabled. Plus flash with latest firmware if board was changed!
                        Flash the machine regardless just to be sure!
                        Is there some tutorial/guide about it? I searched in the konica's page but i didn't find it

                        Comment

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