konica 350 trouble reset

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  • DOE
    Trusted Tech

    250+ Posts
    • Mar 2010
    • 258

    #1

    konica 350 trouble reset

    can anyone tell me how you reset a fuser code on a konica 350 black and white copier. i have found 5 different answers on the internet, all which did not work. some talk about a reset button that isnt where they say it is. this is NOT the c350 color it is the 350 black and white. for other codes i just used the side switch to reset but not fuser code. thanks for any ideas.
  • xscotty1990
    Technician
    • Nov 2013
    • 40

    #2
    Re: konica 350 trouble reset

    1. Stand in front of the machine, machine is on

    2. Push the "warmstart" button on the right side of the machine

    3. Push and hold button 4 (i think it was 4)

    4. Enter Service code

    5. Trouble reset

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    • KMtech69
      Technician

      50+ Posts
      • Jul 2013
      • 68

      #3
      It is the 3

      Comment

      • DOE
        Trusted Tech

        250+ Posts
        • Mar 2010
        • 258

        #4
        Re: konica 350 trouble reset

        i hit the restart button and it takes me back to the konica logo for 2 min then code comes back up. i pressed and held the 3 button but it just stays on the logo until code reappears.

        Comment

        • emujo
          Field Supervisor

          2,500+ Posts
          • Jun 2009
          • 3009

          #5
          Re: konica 350 trouble reset

          You have to enter the service password after you press the 3 key (after dot appears). This is something clearly spelled out in the Serv Manual, something you might want to obtain if you plan on servicing this machine. The reason for the difficulty in getting into the trouble reset code is to keep an end user from resetting a fuser code and allowing the MFP to overheat and start a fire, not to mention the possibility of causing a NVRAM failure. Emujo
          If you don't see your question answered in the forum, please don't think it's OK to PM me for a personal reply...I do not give out firmware and/or manuals.

          Comment

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