C35

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  • support@itecgroup.com
    Technician
    • Apr 2013
    • 16

    #1

    [Misc] C35

    Hi Guys,

    Have a C35 that faxes local area numbers but does not want to connect to 086 or 087 numbers.
    We have disabled ecm.
    Initialized fax
    Factory defaulted the fax
    Used a ferrite core.

    Non of these seems to help. The customer has a different make fax and it connects to 086/087 with no hassles.

    Please in you infinite wisdom. HELP!! :-)
  • EarthKmTech
    Step aside, noob

    1,000+ Posts
    • May 2009
    • 2139

    #2
    Re: C35

    is the problem with sending or receiving ?

    If it is sending, is it possible the machine is timing out before the connection is established ?

    I had a similar issue on the C20 range of machines using a phone system and had to extend one of the T timers using dip switch settings, dont remember which.

    Comment

    • ivovb
      Senior Tech

      500+ Posts
      • Apr 2008
      • 695

      #3
      Re: C35

      Im not in USA and dont know what kind of numbers start with 086/087. But... If they are some kind of a special one (toll free, ...) is it possible telephone line operator to cut off access to these numbers? Can You call such a numbers using regular phone connected to the same cable that C35 is connected?

      BR
      I'll never ask if I didn't check user manual, service manual, parts list, BSI/TNI/TAD... web, existing threads.

      Comment

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