BH C353 code C4153 yellow lazer motor mirror error

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  • Desert Rat
    Service Manager

    Site Contributor
    1,000+ Posts
    • May 2008
    • 1089
    #1

    BH C353 code C4153 yellow lazer motor mirror error

    Open and close the front door resets the code, but it comes right back.
    Book sez it's the polygon mirror motor error for the yellow.
    It also sez to change all four at once. What's up with that? At 600 each.
    I'd rather not. Is there a work around or some other magic I could perform?

    Thanks

    DR
    Tags: None
    • wseyller
      Service Manager

      1,000+ Posts
      • Sep 2012
      • 1129
      #2
      It is a common issue with this series for print head issue. And yes replaced them all at once. Many times I've heard of people not replacing all four and it still has issues.

        Comment

        • PeterG
          Trusted Tech

          100+ Posts
          • Jul 2008
          • 177
          #3
          Re: BH C353 code C4153 yellow lazer motor mirror error

          The official line from KM is replace all of them at the same time.
          As far as I know, they are only available as a "set of four" any way.
          In the "real" world, if you have a scrapped machine, you can just replace the faulty unit. Just set up the skew as per the manual.
          They are supposed to be matched, but you won't notice any difference.
          I have replaced "lot's" of them.

            Comment

            • Desert Rat
              Service Manager

              Site Contributor
              1,000+ Posts
              • May 2008
              • 1089
              #4
              Re: BH C353 code C4153 yellow lazer motor mirror error


              Thank you both for your help. I replaced the yellow laser and checked the copy. I guess I got lucky because the copy
              looked great. It registered correctly. I ran through the auto gradation adjustment and it looked good.
              The customer did not want to spend the money for all the lasers so just the yellow was changed.

              Thank again for your help

              DR

                Comment

                • blazebusiness
                  SanDiegoCopierRepair.com

                  Site Contributor
                  1,000+ Posts
                  • Apr 2010
                  • 1250
                  #5
                  Re: BH C353 code C4153 yellow lazer motor mirror error

                  Originally posted by Desert Rat

                  Thank you both for your help. I replaced the yellow laser and checked the copy. I guess I got lucky because the copy
                  looked great. It registered correctly. I ran through the auto gradation adjustment and it looked good.
                  The customer did not want to spend the money for all the lasers so just the yellow was changed.

                  Thank again for your help

                  DR
                  Glad you are up and running again. The other lasers will eventually fail also. Really, really common problem on this series. Rumor has it that the laser units were changed because the original laser units were not sealed well enough and so the part was upgraded.
                  sigpicAnything can be made to work if you fiddle with it long enough- San Diego Copier Repair.com

                    Comment

                    • Desert Rat
                      Service Manager

                      Site Contributor
                      1,000+ Posts
                      • May 2008
                      • 1089
                      #6
                      Re: BH C353 code C4153 yellow lazer motor mirror error

                      I recommended to my customer to replace all four. But I guess the budget took priority.
                      So I can look forward to another decent svc call from that customer.

                      Thanks for the assist

                      DR

                        Comment

                        • BR549
                          Senior Tech

                          Site Contributor
                          100+ Posts
                          • Apr 2009
                          • 109
                          #7
                          Re: BH C353 code C4153 yellow lazer motor mirror error

                          KonicaMinolta will replace these print heads free of charge and give a labor reimbursement if it is below serial # A02E010005614. See bulletin # 6878. There is also a firmware upgrade to try first. I think there is a misprint in the bulletin where it tells what error codes will be generated. When you order 1 printhead you get all 4.

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