MFP Firmware reload on C224e

[Trigger]

Re: MFP Firmware reload on C224e

also very juvenile Trigger, obvious your very new here and trying to fit in like a high schooler. You and i are still 0 rep power but i have you outranked and out posted "Junior Member" lol.

I think you'll find friend i have enough to do with my job than helping a jobs worth on his copier woes. I am a junior member due to the fact my fellow copier repair associates do a great job on helping each other out, i dont see the need for my 2 cents in every post. Just so you know you have had your answer to your problem many times in this post. You used an example of locking your keys in your house and the "builder" saying only i can get in your house, surely you would pay the builder to let you in your home and not demand him to let you in for free? Your approach to this forum has been nothing but RUDE. I advise you contact your local KM dealer and ask how to resolve your issue.
God bless the copier guy who lives in miami LOL.

Trigger,

[jr2748]

Re: MFP Firmware reload on C224e

I think you'll find friend i have enough to do with my job than helping a jobs worth on his copier woes. I am a junior member due to the fact my fellow copier repair associates do a great job on helping each other out, i dont see the need for my 2 cents in every post. Just so you know you have had your answer to your problem many times in this post. You used an example of locking your keys in your house and the "builder" saying only i can get in your house, surely you would pay the builder to let you in your home and not demand him to let you in for free? Your approach to this forum has been nothing but RUDE. I advise you contact your local KM dealer and ask how to resolve your issue.
God bless the copier guy who lives in miami LOL.

Trigger,

thank you for your blessing hopefully its genuine. but i have offered many times to pay a tech for help here, but no one wants my money. my beef is with the fact that i have to go through way too much in my opinion to work on my own equipment. i have no problem with paying someone for their services. I can completely understand the investment of becoming certified in ones trade. I am certified through many entities within the cleaning and restoration associations that govern our industry i have invested thousands in certification for both myself and my employees. There is more to restoring textiles and mitigating water and fire losses than one might think. at the end of the day all i did was come here for help. Some did and others not too much. i already apologized for getting off on the wrong foot. thanks again for your response although i see very little value in it.
Proverbs 19:29

[MFPTech]

Re: MFP Firmware reload on C224e

I love helping people if i have the answer, and not because it's two way street. As i said, i don't have the time for giving detailed help to endusers. My good and bad eperience has taught me how far to go and have found a little bit of truth in the saying, "no good deed shall go unpunished".

The diligence expected from endusers is their tries contacting local dealers / independent techs. You didn't prove that you have done that and it's odd you offer to pay here ....

Don't want to discourage you from coming here for help. I learn when i hear things from endusers point of view.
In regards to paying, i hear that many members/technicians donate to this forum to keep it going.

Cheers

[habik]

Re: MFP Firmware reload on C224e

I love helping people if i have the answer, but how far do i go? As i said, i don't have the time for detailed help. Experience has taught me how far to go. diligence expected from endusers is their tries contacting local dealers /

True, but Internet thought us to cut corners, hence why some dealers struggle.


Sent from my iDon't believe in marketing device using Tapatalk

[Elmo]

Re: MFP Firmware reload on C224e

There is kinda a big hint in the name COPYTECHNET
the forum is mainly for copier techs to help other copier techs


end users come here expecting miracles after they have taken it upon them selves to mess up there machines


obviously you have a electro mechanical background which helps
i agree with you that you should be able to do what you want with your own equipment
but why do you expect the members of this forum to supply you with the information
then get upset when they dont

attitude and knowledge is key
if you come on with i need ,i want, im not getting
this does not go down too well with a lot of people

starting your own thread, explaining a little about your abilities and asking for help
would have got you alot more help
but hey what do i know ive only been in the trade for 30 years

[emujo]

Re: MFP Firmware reload on C224e

Well, I forgive him....back to a clean slate for future problems. Emujo

[jr2748]

Re: MFP Firmware reload on C224e

There is kinda a big hint in the name COPYTECHNET
the forum is mainly for copier techs to help other copier techs


end users come here expecting miracles after they have taken it upon them selves to mess up there machines


obviously you have a electro mechanical background which helps
i agree with you that you should be able to do what you want with your own equipment
but why do you expect the members of this forum to supply you with the information
then get upset when they dont

attitude and knowledge is key
if you come on with i need ,i want, im not getting
this does not go down too well with a lot of people

starting your own thread, explaining a little about your abilities and asking for help
would have got you alot more help
but hey what do i know ive only been in the trade for 30 years

very true. for the record i did mention a few times that i attempted to start a new thread but for some reason it would not post. I also offered several times to just hire some one. But most of the focus was on knocking the new guy down.

well enough of that. i did resolve my problem with the help from a great guy at another forum. basically when i installed an ssdb from another machine because mine was fried (yes i know i should have not done that) i messed up my passwords. although the machine still functioned i was not able to gain accsess to the adim or serv. mode. the fix was pretty easy and did not require contacting KM. There is actually a tool specifically for this purpose its the rest tool. I just booted up with it and it recovers the data from the main board. Took just a few minutes. all good and just like new. Guy didn't even want any dough. just asked that a give a donation to his forum which i did gladly.

[jr2748]

Re: MFP Firmware reload on C224e

hmmm.jpg wow MFPTECH after the way you helped me out you have the nerve to ask me for something! yeah right.
after a week on this board no one here could figure out to just use a reset tool. I go on another forum and get help in less than an hour. i am out of here and if i need any more info i will just go to the other board. Later jr2748 out.

[MFPTech]

Re: MFP Firmware reload on C224e

Too bad to see such a nice man like you leaving .. you will be missed!

[wseyller]

Re: MFP Firmware reload on C224e

He'll be back unfortunately. Probably under a new name

[MFPTech]

Re: MFP Firmware reload on C224e

I agree. Anyways, I was sincerely happy he fixed the machine but i had my doubts about this "other forum" solution, hence sent him a private message. My gut feelings i had about him from the very beginning proved me right.

[ZOOTECH]

Re: MFP Firmware reload on C224e

What was that gut feeling, and is he just BS'ing about that other forum?

[jr2748]

Re: MFP Firmware reload on C224e

I would like to share how I resolved the problem I created by installing an ssd board from one machine to another. My reason for doing the swap was to test a constant rebooting problem with my bizhub c224e. the machine I borrowed the ssd from was a parts machine c284e. As any good tech knows (not me because I am not a tech just a carpet cleaner) if you are going to test an ssd you need to test with both ssd and MFP together.



(Search for TAEU1300521EN.pdf for how to test with boards from other machines)FILE NAME MODEL
A145FW.tar bizhub C754/C754e/C654/C654e/C554/C554e/C454/C454e/C364/C364e/C284/C284e/C224/C224e
A55VFW.tar bizhub 554e/454e/364e/284e/224e
A61FFW.tar bizhub 754/754e/654/654e


Search for the instruction file USING THE RESET TOOL.pdf

Basically the pdf reads:

1. Copy the .tar file to the root folder of USB flash memory stick. (See associated .tar files listed above.)
2. Install the USB flash memory into USB maintenance slot to download firmware.
3. Turn the main SW ON.
4."Data initialization completed!" is shown.
5. Turn the main power switch OFF/ON.
6. Remove the USB flash memory from the MFP maintenance USB port.
7. Turn the main SW ON. CD390 error is indicated on the operation panel (normal operation).



2. I followed those instructions and reset the machine.

3. I installed the latest firmware in my case A5C10Y0-F000-G00-K2.

4. set softswitch 25 to hex 60. for ver. 7

My machine is working fine.

Please consider that I am not a certified tech and just an end user. I offer this information on my experience to bring something of value to this board and in hopes that it may help someone else with a similar problem. Good luck. James 3:17

There are some post on this forum pertaining this you may also find helpful. Again i would encourage anyone not sure on this information to try an get some further input from someone with more knowledge and experience with this equipment than a carpet cleaner.


http://www.copytechnet.com/forums/ko...incorrect.html

[Walterj]

Re: MFP Firmware reload on C224e

i had an issue with the ssdb it started rebooting over and over again. i had a spare ssd from a c284e so i installed it, updated ssd with A5C10Y0-F000-G00-A9-04--SSD-FW-Ver6.03m and it booted up fine. i then updated the MFP firmware with A5C10Y0-F000-G20-G9. this is a c224e machine date sept. 2013. no blue dot on tag or white dot on ssd. the machine boots up fine and prints. do you think this will prevent future ssd reboot problem theses machines were plagued with or should i just get a new ssd board? also the factory service mode pass of 9272927292729272 then "end" will not work anymore. it just remarks "incorrect password wait for a while" same for admin pass that was "1234567812345678" it no longer works either. is there a factory reset i can do? i do not care about the data?

Good day estimated
If you want to restore the service mode password
You have to load the firmware reset tools
A145FW.tar
With this you will solve your problem.


Greetings.

[Don N.]

Re: MFP Firmware reload on C224e

I sure wish I had 3 spare parts 4e series machines laying around, since getting a dealer to order ssd boards is like finding a cure for cancer.