Good Afternoon,
I have a bizhub 751 that would not come out of the warming up phase on start up this morning. the machine has not produced an error code and I can access all functions via the control panel but it will not print, copy, or scan...the jobs just sit in the que. This machine has 190K on it and the drum was replaced on it last month by another tech. when I pulled the ADU tray I noticed toner all over the charge wire. Pulled the charge wire and cleaned. Both sensors under the charge wire were buried in toner...pulled sensors and cleaned. put everything back together and still won't come out of warming up state. Checked fuser for proper cycling...checked out ok...all 3 lamps lit and turned off...watched it thru 4 cycles. Checked toner bottle to be sure there was toner in it...half full. also checked all 4 motors to be sure they were turning freely and that none of the gears had been stripped off. I am having difficulty finding any reference to this issue in the manual...anybody seen this before? Thanks
I have a bizhub 751 that would not come out of the warming up phase on start up this morning. the machine has not produced an error code and I can access all functions via the control panel but it will not print, copy, or scan...the jobs just sit in the que. This machine has 190K on it and the drum was replaced on it last month by another tech. when I pulled the ADU tray I noticed toner all over the charge wire. Pulled the charge wire and cleaned. Both sensors under the charge wire were buried in toner...pulled sensors and cleaned. put everything back together and still won't come out of warming up state. Checked fuser for proper cycling...checked out ok...all 3 lamps lit and turned off...watched it thru 4 cycles. Checked toner bottle to be sure there was toner in it...half full. also checked all 4 motors to be sure they were turning freely and that none of the gears had been stripped off. I am having difficulty finding any reference to this issue in the manual...anybody seen this before? Thanks
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