bizhub 1050

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  • Luther
    Senior Tech

    500+ Posts
    • May 2006
    • 682

    #1

    bizhub 1050

    Customer called and said it wouldnt print , sure enough went out and cleared the print queue and tried to print..just hung up decided to ping the machine with the network cable disconnected and it still pinged, so i reinstalled it with a new ip address and installed the windows 7 32 bit driver from konicas web site and now when you send a test page it sends the job from the queue the data light on the machine flashes but doesnt print and there is nothing in the print queue on the computer , if you go to the printer in the job list it shows the test page but says canceled , tried the ps driver, pcl driver and the vxl driver and still wont print...seems like a driver problem but not sure anyone see this before?
  • WildbillC
    Technician

    Site Contributor
    • Oct 2010
    • 49

    #2
    Re: bizhub 1050

    Is user authentication or account track turned on?

    Comment

    • Luther
      Senior Tech

      500+ Posts
      • May 2006
      • 682

      #3
      Re: bizhub 1050

      it is at the machine but not at the work station, its in a school so everyone has an access code , but they only have it hooked to one work station and the account track is off there, so she doesnt need to input a code to print..do you know the default password and user name for the web browser ?

      Comment

      • WildbillC
        Technician

        Site Contributor
        • Oct 2010
        • 49

        #4
        Re: bizhub 1050

        I think the default password is 00000000. I think your problem with printing is you need to add a user code to print. I would try someones access code to test it.

        Comment

        • Luther
          Senior Tech

          500+ Posts
          • May 2006
          • 682

          #5
          Re: bizhub 1050

          Thanks got it

          Comment

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