CF5001 (bizhub C500) fiery problem

[smart-refill]

hello

I have a problem with my CF5001. When I plug in network cable into the fiery's RJ45, the "controller" icon from the screen disappear and the printer mode (fiery) is disable.

After this plugin I can use my CF5001 only in copy-mode. I must turn off the copier to enable the printer mode (fiery).

I changed my network switch, I used a crossover cable direct from my computer but without changes.

In this moment I print only with the parallel port.

Do you know this problem? any solutions?

Thank you!

[habik]

Re: CF5001 (bizhub C500) fiery problem

I'd start with firmware c500 and software fiery update.

Have you tried Cat5e cable with only 4 pins live (1,2,3 and 6) and simplex only?




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[iust]

Re: CF5001 (bizhub C500) fiery problem

what do you use for your network ? (CAT5 or CAt6). please check the network speed when everything is OK and set the fiery speed setting. (100 or 1000 Mgb/s).

if it is OK . come back to firmware offer

[smart-refill]

Re: CF5001 (bizhub C500) fiery problem

@ habik

I don't have a firmware for C500 or a fiery's software.
I will try to use a Cat5e cable with only 4 wires tomorrow.

thank you

@ iust

For my network I use CAT5 and the fiery speed is set to 100Mb/s.

thank you

[RRodgers]

Re: CF5001 (bizhub C500) fiery problem

Try a different cable, are you using the internal or external Fiery?

[smart-refill]

Re: CF5001 (bizhub C500) fiery problem

I try with three or four cables and two network switches - same rezults.

I use a internal Fiery.

Thank you!

[RRodgers]

Re: CF5001 (bizhub C500) fiery problem

"Might" have to reinstall the OS.

[smart-refill]

Re: CF5001 (bizhub C500) fiery problem

I solve this problem changing the fiery. I buy a external fiery and now I can use the network port.

Thanks all!