Web Interface not working

[JVC]

Hello

I have a Bizhub c353 that I cannot access the web interface page. I was able to put the machine on the network and can print to it but when I put the ip address in the web browser I get a blank screen. The address changes from the ip address to http://192.168.1.47/wcd/index.html so I think I am accessing the page but not seeing the settings. I am pretty sure that there is a security setting that is turned on but can not find it in the book.

Does anyone have any suggestions? Thank you in advance for your help.

[Max]

Re: Web Interface not working

Try connecting via different pc or different web browser. Or try connecting directly through your laptop not customer network.

[JVC]

Re: Web Interface not working

I have the machine in my shop on our network and can get onto the other Konica Minoltas that we have. This is the first c353 that I have seen. I tried chrome internet explorer and my Iphone with just a blank screen. I do not get the message saying it can not connect.

[Copier Addict]

Re: Web Interface not working

Use Firefox. It work way better than the other two

[JVC]

Re: Web Interface not working

That did it. Thank you very much.