C452 no mode color in display touch

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  • tulintron
    Senior Tech

    Site Contributor
    500+ Posts
    • Jul 2014
    • 669

    #1

    C452 no mode color in display touch

    mode color does not appear in bizhub C452 touch panel



    IMG_1567.jpg

    Help me!!

    Thanks.
    https://www.copytechnet.com/images/smilies/cool.pngNada como dia após diahttps://www.copytechnet.com/images/smilies/cool.png
  • iceman490
    Technician
    • May 2014
    • 46

    #2
    Re: C452 no mode color in display touch

    Have you tried updating the firmware, sometimes re-flashing the code will color on the screen. Also on previous models it could be disabled under billing menu

    Comment

    • wseyller
      Service Manager

      1,000+ Posts
      • Sep 2012
      • 1129

      #3
      Re: C452 no mode color in display touch

      Notice that you have no animation guide. Did you format the HDD recently? If so was it OK before you did that?

      Comment

      • tulintron
        Senior Tech

        Site Contributor
        500+ Posts
        • Jul 2014
        • 669

        #4
        Re: C452 no mode color in display touch

        Originally posted by wseyller
        Notice that you have no animation guide. Did you format the HDD recently? If so was it OK before you did that?


        We have 12 equipment and 04 are in trouble.


        User settings, administrator settings, service mode, Billing and Enhanced are same.

        HDD is not formatted.

        Thanks.
        https://www.copytechnet.com/images/smilies/cool.pngNada como dia após diahttps://www.copytechnet.com/images/smilies/cool.png

        Comment

        • tulintron
          Senior Tech

          Site Contributor
          500+ Posts
          • Jul 2014
          • 669

          #5
          Re: C452 no mode color in display touch

          Originally posted by iceman490
          Have you tried updating the firmware, sometimes re-flashing the code will color on the screen. Also on previous models it could be disabled under billing menu

          We have 12 equipment and 04 are in trouble.


          User settings, administrator settings, service mode, Billing and Enhanced are equal.


          HDD is not formatted.


          Formatted and the problem persists
          https://www.copytechnet.com/images/smilies/cool.pngNada como dia após diahttps://www.copytechnet.com/images/smilies/cool.png

          Comment

          • tulintron
            Senior Tech

            Site Contributor
            500+ Posts
            • Jul 2014
            • 669

            #6
            Re: C452 no mode color in display touch

            Originally posted by iceman490
            Have you tried updating the firmware, sometimes re-flashing the code will color on the screen. Also on previous models it could be disabled under billing menu


            Firmware 58. Problem solved.

            Thanks Iceman490!!!
            https://www.copytechnet.com/images/smilies/cool.pngNada como dia após diahttps://www.copytechnet.com/images/smilies/cool.png

            Comment

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