BH-423 USB-Stick use with authentication.

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  • Hansoon
    Field Supervisor

    Site Contributor
    2,500+ Posts
    • Sep 2007
    • 3373
    #1

    BH-423 USB-Stick use with authentication.

    Customer has authentication activated for the BH-423 for use as copier and printer. This works well for both. However when authentication is set up, the normal use of an USB-Stick for printing and scanning from and to that stick is inhibited, it shows:

    "External memory has been detected (installed). Currently, this feature cannot be used."

    If authentication is off the same stick can be used for both printing and scanning.

    Did I overlook something or is there a limitation from this otherwise fine machine?

    Hans
    “Sent from my Intel 80286 using MS-DOS 2.0”

    Tags: None
    • allan
      RTFM!!

      5,000+ Posts
      • Apr 2010
      • 5462
      #2
      Re: BH-423 USB-Stick use with authentication.

      Did you try to switch on print without authentication to see if that works? Switch on public access on try that. You can scan and print without authentication so print and scan to usb is switched on. It uses a "box" for removable storage maybe a box setting is not ok.
      Whatever

        Comment

        • SmellsHot
          Head Tech

          500+ Posts
          • Dec 2009
          • 512
          #3
          Re: BH-423 USB-Stick use with authentication.

          Theres a setting in admin mode, user box settings, external memory function settings..... that you have to enable the print and scan features from usb jump drive. The machines come with it disabled....
          Everyone has the right to be stupid. Some people just abuse this privelage more than others

            Comment

            • SmellsHot
              Head Tech

              500+ Posts
              • Dec 2009
              • 512
              #4
              Re: BH-423 USB-Stick use with authentication.

              Also there are settings to restrict and allow settings under the user authentication settings.....
              Everyone has the right to be stupid. Some people just abuse this privelage more than others

                Comment

                • Hansoon
                  Field Supervisor

                  Site Contributor
                  2,500+ Posts
                  • Sep 2007
                  • 3373
                  #5
                  Re: BH-423 USB-Stick use with authentication.

                  Theres a setting in admin mode, user box settings, external memory function settings..... that you have to enable the print and scan features from usb jump drive. The machines come with it disabled....
                  No, that has been set and is working without authentication and those settings I know but possibly they where unset by all the experimenting. Will check them again. Thanks.

                  Hans
                  “Sent from my Intel 80286 using MS-DOS 2.0”

                    Comment

                    • emujo
                      Field Supervisor

                      2,500+ Posts
                      • Jun 2009
                      • 3009
                      #6
                      Re: BH-423 USB-Stick use with authentication.

                      By default, "scan to and print from" external memory is set to restrict for the public user regardless of your settings under external memory settings in admin mode. You have to "allow " under public user default permission to use this feature. EMujo
                      If you don't see your question answered in the forum, please don't think it's OK to PM me for a personal reply...I do not give out firmware and/or manuals.

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