Develop Ineo +353 Drums & Toners

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  • soichiro
    Junior Member
    • Jun 2013
    • 6

    #1

    Develop Ineo +353 Drums & Toners

    Hi all

    I have the Develop Ineo +353 and doesn't recognize all drums and all toners. It stared when I tried to replace the cyan drum and load new cyan toner. All the part are original Develop.

    IMG_20141212_140310_1.jpgIMG_20141212_140322_1.jpg

    I closed the power; I pulled out toners & drums and installed again but no luck.
  • EarthKmTech
    Step aside, noob

    1,000+ Posts
    • May 2009
    • 2139

    #2
    Re: Develop Ineo +353 Drums & Toners

    I personally would be suspicious of a blown icp on the printer control board.

    also make sure none of the chip contacts are mangled.

    Comment

    • allan
      RTFM!!

      5,000+ Posts
      • Apr 2010
      • 5459

      #3
      Re: Develop Ineo +353 Drums & Toners

      System 1->Initialization ->error clear if no luck then data clear. did both at the same time and that work. please let me know.
      Whatever

      Comment

      • soichiro
        Junior Member
        • Jun 2013
        • 6

        #4
        Re: Develop Ineo +353 Drums & Toners

        All contacts seems OK. The machine warned me about the drum that I need to replace it a 3 weeks ago. When toner became empty I replaced both. The loading procedure started but never completed. I opened the door pooled out the drum & toner (booth Cyan) installed again and then started not recognized all the drums and toners.

        Comment

        • soichiro
          Junior Member
          • Jun 2013
          • 6

          #5
          Re: Develop Ineo +353 Drums & Toners

          Originally posted by allan
          System 1->Initialization ->error clear if no luck then data clear. did both at the same time and that work. please let me know.
          Could you be more specific please. How I go there?

          Comment

          • allan
            RTFM!!

            5,000+ Posts
            • Apr 2010
            • 5459

            #6
            Re: Develop Ineo +353 Drums & Toners

            Are you a tech? do you know how to access techrep mode? utility -> counter -> details -> "stop 0 0 stop 0 1" -> system 1 -> initialization ->error clear then data clear.
            Whatever

            Comment

            • soichiro
              Junior Member
              • Jun 2013
              • 6

              #7
              Re: Develop Ineo +353 Drums & Toners

              Originally posted by allan
              Are you a tech? do you know how to access techrep mode? utility -> counter -> details -> "stop 0 0 stop 0 1" -> system 1 -> initialization ->error clear then data clear.
              I'm not a copymachine tech. I'm the owner and the technicians are far far away.

              I've all the above steps but I get the same message.

              Comment

              • allan
                RTFM!!

                5,000+ Posts
                • Apr 2010
                • 5459

                #8
                Re: Develop Ineo +353 Drums & Toners

                Any luck?
                Whatever

                Comment

                • soichiro
                  Junior Member
                  • Jun 2013
                  • 6

                  #9
                  Re: Develop Ineo +353 Drums & Toners

                  I've made all the steps (reset). I noticed that when I made the resets (error clear then data clear same time) and open the main door to switch it off for one moment pop up again the same error.

                  I've spoke to a lot of people but no luck at all. Everyone said that the main board if off (or something like that).

                  I don't know what else to do...

                  Comment

                  • allan
                    RTFM!!

                    5,000+ Posts
                    • Apr 2010
                    • 5459

                    #10
                    Re: Develop Ineo +353 Drums & Toners

                    You have to swop boards next. ouch
                    Whatever

                    Comment

                    • paulrid
                      Trusted Tech

                      100+ Posts
                      • Nov 2011
                      • 206

                      #11
                      Re: Develop Ineo +353 Drums & Toners

                      Hello,

                      try a different cyan toner, I has seen this many times with non oem and its a corupt chip. If you still have the old parts put them back in and see if this error goes away.

                      paul.

                      Comment

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