BH-C-253, hanging. The charwoman has dun it.......

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  • Hansoon
    Field Supervisor

    Site Contributor
    2,500+ Posts
    • Sep 2007
    • 3374
    #1

    BH-C-253, hanging. The charwoman has dun it.......

    Customers charwoman had the habit to remove the power plug of the BH-C-253 for her vacuum cleaner. This resulted often in the machine only coming back to live again after several restarts. I warned them that this is not good at all. However, today it happened again and the machine was not any longer willing to accept that abuse and stalled. It fired up normal, sounded as even doing a calibration sequence, showing after the hourglass and Minolta logo a normal display with the usual soft buttons but was otherwise totally unresponsive. No soft nor hard buttons could be operated. The print button remained orange and it refused to accept any input and also calling up the web interface was not possible.

    In a desperate attempt as a noob - lacking real experience with these series, I reseated the memory chips and also the hard drive. The following firing up of the machine resulted in again an unresponsive machine, now a dead display too and also both blue and orange indicator light steadily lighting up.

    Any hints? Where to start please?

    Hans
    “Sent from my Intel 80286 using MS-DOS 2.0”

    Tags: None
    • Max
      Senior Tech

      500+ Posts
      • Oct 2011
      • 552
      #2
      Re: BH, hanging. The charwoman has dun it.......

      Try formatting the the hdd in your laptop or remove it completely or boot up without it. U/G F/W may help. Customer killed the copier by not turning it off correctly so they should pay for the repair.If its not the hdd or mem then it will be quite expensive and problematic with the boards.

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        • habik
          Service Manager

          Site Contributor
          1,000+ Posts
          • Apr 2010
          • 2013
          #3
          Re: BH-C-253, hanging. The charwoman has dun it.......

          Try Trouble Reset and from there go to Service Mode. Don't remember the sequence, think it is somewhere on forum. Then try system clear or even data clear. If that doesn't help Unplug the HDD physically and do NVRAM recovery. It should come back to life. Then connect and Data Clear if any problem arises.

          Good Luck!

          PS: Put a 3-way splitter in that socket and a sign Plug Vacuum Cleaner here only! Charge client double for splitter!




          Sent from my iDon't believe in marketing device using Tapatalk
          .OK Google! ... will I need Berrocca this morning?
          Firmwares HERE

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            • Hansoon
              Field Supervisor

              Site Contributor
              2,500+ Posts
              • Sep 2007
              • 3374
              #4
              Re: BH-C-253, hanging. The charwoman has dun it.......

              Thanks guys,

              Try Trouble Reset and from there go to Service Mode.
              No way, the control panel is off without any light under it as I said.

              Hans
              “Sent from my Intel 80286 using MS-DOS 2.0”

                Comment

                • habik
                  Service Manager

                  Site Contributor
                  1,000+ Posts
                  • Apr 2010
                  • 2013
                  #5
                  Re: BH-C-253, hanging. The charwoman has dun it.......

                  Sub-power switch is ON, right? just a check


                  Sent from my iDon't believe in marketing device using Tapatalk
                  .OK Google! ... will I need Berrocca this morning?
                  Firmwares HERE

                    Comment

                    • paulrid
                      Trusted Tech

                      100+ Posts
                      • Nov 2011
                      • 206
                      #6
                      Re: BH-C-253, hanging. The charwoman has dun it.......

                      Remove the cover where you plug the network cable in and at the top you will see the front controller conector, check its plugged in fully.
                      Paul.

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