Bizhub c350 Help! all I need is to reset.......

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  • selbert

    #1

    Bizhub c350 Help! all I need is to reset.......

    Help Im uber desparate i have realtors breathing down my back..How do I reset the code that say's "c0510"

    I know it for low temp (the fuses are ok) (its because I had a power surge)

    Please tell me...????>>>>>
  • DarthAlbin

    #2
    Considering you know this is a result of a power surge...


    power the main switch on while holding down the utility key.

    wait until the "Trouble Reset" button appears. select that button. power cycle the machine.


    Closely monitor the machine. If you notice anything strange, turn off the main switch and call a service tech out.

    Comment

    • selbert

      #3
      I did this...but wait 1 question..

      I did this already and of course did it again..Unfortunately the trouble reset button did not come on only the same message "code 0510"..

      Can I unplug the unit altogether? (it is networked)

      Oh and by the way there is a new hotel being constructed next store and the building is slightly vibrating...What a day!~

      Comment

      • DarthAlbin

        #4
        How to clear a fuser error code (C0500, C0501, C0510, C0511, C0520, C0521).
        Solution
        To clear the fuser error code, perform the following after correcting the cause:
        1. With power ON, open the front door and locate the small, rectangular hole below the imaging unit removal tool.
        Note: It is not in the same location as the models 7915/7920.
        2. Insert a suitable object into the hole to actuate the reset switch .
        3. The code should clear and a message to close the front door should appear.

        Comment

        • DarthAlbin

          #5
          by suitable object, use a toothpick or something plastic if you can.

          Comment

          • selbert

            #6
            Weeeeeeeeeeeeee It Worked!!

            Itworked!! Im A Member For Life I Hope U Win The Lotto!

            Cheers:d

            Comment

            • michaelwryan

              #7
              clearing fuser code C0510 on BizhubC350

              Where is the imaging unit removal tool?

              Comment

              • minimerlin
                Senior Tech

                Site Contributor
                500+ Posts
                • Nov 2007
                • 851

                #8
                It is the blue T shaped bit of plastic ..about 8cms tall that lives in its storage slot inside the front of the machine. Open the front door and look towards the right side, it should be there! The little hole you seek is just below it.
                Please do not PM me without asking first.

                Comment

                • Tina
                  Technician
                  • Dec 2009
                  • 10

                  #9
                  need help with bizhub c350

                  I have a konica minolta c350 bizhub and the hard drive sounds like an old car starting up. The hard drive needs to be replaced but where do we find a tech and where do we find the parts. The salesman from konica justs wants to sell us another copier but that is not an option for me. Can anyone help me out? My office is about forty five minutes from downtown chicago.
                  Thanks !

                  Comment

                  • fixthecopier
                    ALIEN OVERLORD

                    2,500+ Posts
                    • Apr 2008
                    • 4713

                    #10
                    You should post a new thread using the title " Konica Minolta Tech needed outside Chicago"
                    The greatest enemy of knowledge isn't ignorance, it is the illusion of knowledge. Stephen Hawking

                    Comment

                    • minimerlin
                      Senior Tech

                      Site Contributor
                      500+ Posts
                      • Nov 2007
                      • 851

                      #11
                      Originally posted by minimerlin
                      It is the blue T shaped bit of plastic ..about 8cms tall that lives in its storage slot inside the front of the machine. Open the front door and look towards the right side, it should be there! The little hole you seek is just below it.
                      I wonder why we bother answering calls for help sometimes!! It would be great if we had a bit of feedback!! I wonder if it is really worth trying to help at all....
                      Please do not PM me without asking first.

                      Comment

                      • Tina
                        Technician
                        • Dec 2009
                        • 10

                        #12
                        i appreciate your help

                        I appreciate any help I can get. Thank you for your posting.

                        By chance do you know a tech that can work on my c350 bizhub needs new hard drive and print drive, only has 11,000 copies on it. Our office is near chicago.
                        Thank you
                        Tina

                        Comment

                        • ravikumarj
                          Technician
                          • Apr 2007
                          • 49

                          #13
                          C0521 in Di3510.

                          Originally posted by DarthAlbin
                          How to clear a fuser error code (C0500, C0501, C0510, C0511, C0520, C0521).


                          Solution
                          To clear the fuser error code, perform the following after correcting the cause:
                          1. With power ON, open the front door and locate the small, rectangular hole below the imaging unit removal tool.
                          Note: It is not in the same location as the models 7915/7920.
                          2. Insert a suitable object into the hole to actuate the reset switch .

                          3. The code should clear and a message to close the front door should appear.
                          I happened to repalce a new heater Unit in Di 3510.
                          after replacing getting error code C0521.

                          In this model there is a small reset swith on the main panel near ON/OFF switch. I ve activated reset procedure the Panel shows pl wait then again the same error code appears.

                          But... I ve not done the resetting with opening the front cover!!!! as stated above.

                          Also I ve tried with old heater unit but it appears the same error code, does not reset.

                          Kindly confirm and help me.

                          Thanks in advance.

                          Comment

                          • Millennium
                            Technician
                            • Dec 2009
                            • 30

                            #14
                            happened to repalce a new heater Unit in Di 3510.
                            after replacing getting error code C0521.

                            In this model there is a small reset swith on the main panel near ON/OFF switch. I ve activated reset procedure the Panel shows pl wait then again the same error code appears.

                            But... I ve not done the resetting with opening the front cover!!!! as stated above.

                            Also I ve tried with old heater unit but it appears the same error code, does not reset.

                            Kindly confirm and help me.

                            Thanks in advance.
                            On a Di3510, the procedure is different.

                            After hitting the small pinhole switch on the right side of the main panel, you must wait for the splash screen (the screen with the networked computers on it). Watch the left side of the screen for a dot to appear. When it does, push the number 3 putton on the panel.

                            You will be asked for a code. Enter your 8 digit service code, then push end. You will then see a Trouble Reset button towards the bottom of the display. Hit it, and then you should be good to go.

                            Comment

                            • ravikumarj
                              Technician
                              • Apr 2007
                              • 49

                              #15
                              Reset procedure

                              Thank you .... I have got through as directed..

                              Comment

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