konica 550 c 3102

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  • xzab
    Technician
    • Nov 2014
    • 14

    #1

    [Error Code] konica 550 c 3102

    hello i have changed the fusing unit i reset the machine and still the code c3102 is on.please help
  • allan
    RTFM!!

    5,000+ Posts
    • Apr 2010
    • 5462

    #2
    Re: konica 550 c 3102

    does the fusser heat up. any heat? power supply would be next.
    Whatever

    Comment

    • xzab
      Technician
      • Nov 2014
      • 14

      #3
      Re: konica 550 c 3102

      Originally posted by allan
      does the fusser heat up. any heat? power supply would be next.
      no it does not heat up.

      Comment

      • padedwalls
        Technician
        • Dec 2014
        • 40

        #4

        Comment

        • padedwalls
          Technician
          • Dec 2014
          • 40

          #5
          Re: konica 550 c 3102

          Pretty certain fuser error must be cleared for restart through "Trouble Reset"... good luck

          C3102 Fusing roller failure to turn • When the IH power supply is turned ON,
          pulse signals are not input either of the
          heating roller rotation sensor/1 or the heating
          roller rotation sensor/2 within a predetermined
          period of time.
          ⎯ A


          It is a hard down after fuser error! Did your old fuser shred? (fall apart? Bind motors?)

          Comment

          • xzab
            Technician
            • Nov 2014
            • 14

            #6
            Re: konica 550 c 3102

            i have done everything you say for the reset but it does not solve the problem..

            Comment

            • padedwalls
              Technician
              • Dec 2014
              • 40

              #7
              Re: konica 550 c 3102

              What was condition of old fuser? Failure cause?



              what i'm getting at is that it may be a drive issue...

              Comment

              • padedwalls
                Technician
                • Dec 2014
                • 40

                #8
                Re: konica 550 c 3102

                http://www.copytechnet.com/forums/ko...-c-3201-a.html

                perhaps of more use!

                Quick question????

                You use old web unit to new fuser? Been awhile since i touched this model, but i think web unit is independent unit from fuser from parts.... i suspect your web unit may be the "binder". I preferred to replace with new when doing a fuser unit!

                Comment

                • xzab
                  Technician
                  • Nov 2014
                  • 14

                  #9
                  Re: konica 550 c 3102

                  Originally posted by padedwalls
                  What was condition of old fuser? Failure cause?



                  what i'm getting at is that it may be a drive issue...
                  press roller of the old fuser was broken on the one side..

                  Comment

                  • padedwalls
                    Technician
                    • Dec 2014
                    • 40

                    #10
                    Re: konica 550 c 3102

                    sorry about above ^^^ I'm thinking of earlier models with a wet fuser

                    Comment

                    • xzab
                      Technician
                      • Nov 2014
                      • 14

                      #11
                      Re: konica 550 c 3102

                      Originally posted by padedwalls
                      sorry about above ^^^ I'm thinking of earlier models with a wet fuser
                      ok thank you

                      Comment

                      • padedwalls
                        Technician
                        • Dec 2014
                        • 40

                        #12
                        Re: konica 550 c 3102

                        Right door switch operation ok?

                        how ironic a branch email just came out from a senior tech about KC454 with C3201... he's looking for answers too!

                        "keeps coming back"

                        says his fuser is not binding & next is drive motor then PRCB....

                        good luck!

                        Service manual shows point to point connction checks when lamps don't come on pg 738 of 1501 pg pdf
                        Last edited by padedwalls; 12-29-2014, 09:02 PM.

                        Comment

                        • padedwalls
                          Technician
                          • Dec 2014
                          • 40

                          #13
                          Re: konica 550 c 3102

                          There's a motor M17 in rear machine far right of main drive unit same part # as fuser drive motor... can swap for troubleshooting (if motor error moves to main drive error, then its motor).... also check to see if all vertical & registration roller(s) moving freely. New 4/5/6/7 series have bushing tie ups causing fuser/transport drive seizure! Not sure if these older fuser motors drive vertical!

                          Comment

                          • allan
                            RTFM!!

                            5,000+ Posts
                            • Apr 2010
                            • 5462

                            #14
                            Re: konica 550 c 3102

                            The Fuser gets regulated by power supply. Got this alot on B250 machines changing power supply fixed the issue.
                            Whatever

                            Comment

                            • EarthKmTech
                              Step aside, noob

                              1,000+ Posts
                              • May 2009
                              • 2139

                              #15
                              Re: konica 550 c 3102

                              regarding 4 series with this code randomly appearing and not due to paper jams, its the fuser drive motor, we have had it several times.

                              regarding what i presume is a bizhub C550, if the error has been reset and keeps coming at random with a new fuser it wil be the rotation detection sensor housing and photo sensors. replace them all. I've had this before and pulled plenty of hair out because of this.

                              Comment

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