C224e Pagescope connection blank

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  • JSC
    Gimp

    500+ Posts
    • Dec 2006
    • 618

    C224e Pagescope connection blank

    Just had to do an initialization on a C224e. And now I cannot connect through the web page. I have re set the HDD and re loaded the firmware (V7). I can print and copy ok.

    I'm assuming there is a web services somewhere to turn on, but can't find it.

    Anyone?
    The gene pool could use a little chlorine.
  • CompyTech
    Super Tech

    500+ Posts
    • Feb 2011
    • 706

    #2
    Re: C224e Pagescope connection blank

    Originally posted by JSC
    Just had to do an initialization on a C224e. And now I cannot connect through the web page. I have re set the HDD and re loaded the firmware (V7). I can print and copy ok.

    I'm assuming there is a web services somewhere to turn on, but can't find it.

    Anyone?

    Does this occur in just one browser, or have you tried another one? Sometimes I simply clear the cache/cookies or try a different browser.

    Comment

    • allan
      RTFM!!

      5,000+ Posts
      • Apr 2010
      • 5445

      #3
      Re: C224e Pagescope connection blank

      There is a setting to switch http on or off but the page would read page not available. iexplore is a bad option to use.
      Whatever

      Comment

      • JSC
        Gimp

        500+ Posts
        • Dec 2006
        • 618

        #4
        Re: C224e Pagescope connection blank

        I have ie, Firefox, and chrome on my lapie all do the same. Also tryed from local workstations with the same result. I could browse to it before I Initiialised it. Go figure.....
        The gene pool could use a little chlorine.

        Comment

        • allan
          RTFM!!

          5,000+ Posts
          • Apr 2010
          • 5445

          #5
          Re: C224e Pagescope connection blank

          look thru network settings for http setting.
          Whatever

          Comment

          • emujo
            Field Supervisor

            2,500+ Posts
            • Jun 2009
            • 3009

            #6
            Re: C224e Pagescope connection blank

            Along with version 7 firmware is an associated function version change. Set soft switch 25 to HEX 60 and cycle power...Then try your browser again. Emujo
            If you don't see your question answered in the forum, please don't think it's OK to PM me for a personal reply...I do not give out firmware and/or manuals.

            Comment

            • allan
              RTFM!!

              5,000+ Posts
              • Apr 2010
              • 5445

              #7
              Re: C224e Pagescope connection blank

              63 A9 C8 E4 G9 J6 this is the last 6 base versions. Do these step by step.
              Whatever

              Comment

              • emujo
                Field Supervisor

                2,500+ Posts
                • Jun 2009
                • 3009

                #8
                Re: C224e Pagescope connection blank

                Originally posted by allan
                63 A9 C8 E4 G9 J6 this is the last 6 base versions. Do these step by step.
                Not disagreeing with you, but there are no KM requirements to update in stages like this for this series. If you are upgrading to resolve an issue, then maybe, but we have done very, very many updates and have had no issues going from the oldest to latest firmware. Emujo
                If you don't see your question answered in the forum, please don't think it's OK to PM me for a personal reply...I do not give out firmware and/or manuals.

                Comment

                • allan
                  RTFM!!

                  5,000+ Posts
                  • Apr 2010
                  • 5445

                  #9
                  Re: C224e Pagescope connection blank

                  Thanks for the advice alway just a bit paranoid that not doing that would cause a gap in the software somewhere.
                  Whatever

                  Comment

                  • JSC
                    Gimp

                    500+ Posts
                    • Dec 2006
                    • 618

                    #10
                    Re: C224e Pagescope connection blank

                    Ok. When I changed the network speed to Auto/100mps the web page would open.....changed it back to Auto 1Gb and it still works, go figure.

                    Just a bit of background to this machine, it's one we have brought back to our workshop to try and get to the bottom of a jammimg issue. But as Jan is sutch a pig of a month havn't had much time to look at, then the bloody pagescope connection prating about hasn't helped.

                    The gene pool could use a little chlorine.

                    Comment

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