RU-504 or RU-504

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  • methogod
    Senior Tech

    Site Contributor
    500+ Posts
    • Dec 2008
    • 915

    #1

    RU-504 or RU-504

    any one have a NEW one in box,... only need the top half either model prefer the RU-504.


    thanks,
  • Sultan
    Junior Member
    • Jan 2015
    • 8

    #2
    Konica C6500 Pro Paper jam in RU unit Code J-7541 using 80gsm - 250gsm

    J-7541 2.jpgJ-7541 1.jpg
    Hello Sir,

    I have C6500Pro repeated paper jam only 80 gsm -250 gsm . But no paper jam with 300 gsm A4 and A3 . It Shows Code J-7541 . I interchaged PS3 and Entrance sensor (PS1), Paper exit sensor (PS3). I cleanned all Rollers with cleaner. But same problem. sometime 80gsm-250gsm pass some copies . after continues copies it gives paper jam.
    Here i attached photos where paper jam .

    Please can you help me.

    Sultan

    Comment

    • Synaux
      Service Manager

      Site Contributor
      1,000+ Posts
      • Mar 2012
      • 1224

      #3
      Re: Konica C6500 Pro Paper jam in RU unit Code J-7541 using 80gsm - 250gsm

      Originally posted by Sultan
      [ATTACH=CONFIG]28023[/ATTACH][ATTACH=CONFIG]28024[/ATTACH]
      Hello Sir,

      I have C6500Pro repeated paper jam only 80 gsm -250 gsm . But no paper jam with 300 gsm A4 and A3 . It Shows Code J-7541 . I interchaged PS3 and Entrance sensor (PS1), Paper exit sensor (PS3). I cleanned all Rollers with cleaner. But same problem. sometime 80gsm-250gsm pass some copies . after continues copies it gives paper jam.
      Here i attached photos where paper jam .

      Please can you help me.

      Sultan
      What makes you think that posting this here is acceptable?

      Someone will help you on your original post if they have a solution for you.

      Comment

      • methogod
        Senior Tech

        Site Contributor
        500+ Posts
        • Dec 2008
        • 915

        #4
        Re: RU-504 or RU-504

        whats your meter on your EXIT decuring roller.

        usually when that gets up there (close to 750K-1M) it starts to act up and transferring both very heavy and very light fail.

        Just happened to on to my C6501's



        but before i commit to that.

        can you tell me your machine meter.
        Do you run 8.5x11R or it also on 8.5x11 regular....


        thanks,

        Comment

        • Sultan
          Junior Member
          • Jan 2015
          • 8

          #5
          Re: RU-504 or RU-504

          Originally posted by methogod
          whats your meter on your EXIT decuring roller.usually when that gets up there (close to 750K-1M) it starts to act up and transferring both very heavy and very light fail.Just happened to on to my C6501'sbut before i commit to that.can you tell me your machine meter. Do you run 8.5x11R or it also on 8.5x11 regular....thanks,

          Comment

          • allan
            RTFM!!

            5,000+ Posts
            • Apr 2010
            • 5459

            #6
            Re: RU-504 or RU-504

            My guess would be that there is not enough pressure from the pinch rollers (driven rollers). It would work with thick stock but not plain stock?
            Whatever

            Comment

            • methogod
              Senior Tech

              Site Contributor
              500+ Posts
              • Dec 2008
              • 915

              #7
              Re: RU-504 or RU-504

              in my experience the RU rollers will fail on heavy stock first.

              A4 is close enough to 8.5x11

              my question is when you run it Short Edge First it jams, what happens when you run it Long Edge First.

              also look at the pressure rollers see if the springs are not sitting right.

              Comment

              • Sultan
                Junior Member
                • Jan 2015
                • 8

                #8
                Re: RU-504 or RU-504

                Originally posted by methogod
                in my experience the RU rollers will fail on heavy stock first.

                A4 is close enough to 8.5x11

                my question is when you run it Short Edge First it jams, what happens when you run it Long Edge First.

                also look at the pressure rollers see if the springs are not sitting right.

                Mr.Methogod,

                I tried with A4 A4R A3 . After some copies same paper jam in same place.

                Springs are good condition.

                After changed machine frm one place to another place paper jam problem started in
                exit in delivery side. That time i put all software SW value 0.

                Then i found problem no contact connector in delivery motor .
                After i connected that problem gone. This problem started.

                I put default software SW value like manual.

                Comment

                • methogod
                  Senior Tech

                  Site Contributor
                  500+ Posts
                  • Dec 2008
                  • 915

                  #9
                  Re: RU-504 or RU-504

                  why would you mess with the SW SWITCHS?...

                  some of them should not be set at all. I hope you didn't default them all.


                  Give me some history on the machine.

                  Was it working up until recently?
                  Is this a new install of a used machine?

                  have you pulled the RU and see if the paper jams in the exit?

                  Comment

                  • Sultan
                    Junior Member
                    • Jan 2015
                    • 8

                    #10
                    Re: RU-504 or RU-504

                    Originally posted by methogod
                    why would you mess with the SW SWITCHS?...

                    some of them should not be set at all. I hope you didn't default them all.


                    Give me some history on the machine.

                    Was it working up until recently?
                    Is this a new install of a used machine?

                    have you pulled the RU and see if the paper jams in the exit?

                    This is used machine. And before transport it was working good.

                    After changed the machine place it started paper jam in delivery exit side.

                    so i put all SW to 0. Then i found connector out from delivery motor .

                    After i set default SW value refer manual. Then i adjusted quality auto gamma adj and calibration

                    Now paper jam in RU unit entrace place refere picture. Only pass 300 gsm .

                    without RU AND Finishers it work good.

                    Here the machine pictures.

                    thank uIMG-20141216-WA0010.jpg

                    Comment

                    • methogod
                      Senior Tech

                      Site Contributor
                      500+ Posts
                      • Dec 2008
                      • 915

                      #11
                      Re: RU-504 or RU-504

                      I would start over... you have to much info and you have made so many changes to no avail...

                      take off front cover of RU and front door. Check that motors activate when they are saposed to.
                      CHEAT DOOR... i find that causes some odd stuff as well, we were getting so many COVER OPEN issues, we reverse the connectors on the door switch, so its always closed.

                      TEST...

                      if doesn't fix....


                      I would unplug and re-connect all connectors on both sides of the RU and and the SD and main body.

                      You have 3 sets of connectors...

                      1.Back of RU (on the slide - red and yellow plugs) pull the cover panel (2 screws) and unplug and re-connect)

                      2 and 3. Unplug all 4 connectors on both sides of the RU (MAIN BODY and SD SIDE)
                      =================

                      With that said i would also check your power is consistent.

                      Make sure your RU and SD are connected to a DEDICATED 10AMP outlet (or whatever that is equal to in your country)
                      =================


                      Did you ever disconnect the RU from the main body and run some pages to make sure its not something inside the main body....

                      Comment

                      • Sultan
                        Junior Member
                        • Jan 2015
                        • 8

                        #12
                        Re: RU-504 or RU-504

                        Originally posted by methogod
                        I would start over... you have to much info and you have made so many changes to no avail...

                        take off front cover of RU and front door. Check that motors activate when they are saposed to.
                        CHEAT DOOR... i find that causes some odd stuff as well, we were getting so many COVER OPEN issues, we reverse the connectors on the door switch, so its always closed.

                        TEST...

                        if doesn't fix....


                        I would unplug and re-connect all connectors on both sides of the RU and and the SD and main body.

                        You have 3 sets of connectors...

                        1.Back of RU (on the slide - red and yellow plugs) pull the cover panel (2 screws) and unplug and re-connect)

                        2 and 3. Unplug all 4 connectors on both sides of the RU (MAIN BODY and SD SIDE)
                        =================

                        With that said i would also check your power is consistent.

                        Make sure your RU and SD are connected to a DEDICATED 10AMP outlet (or whatever that is equal to in your country)
                        =================


                        Did you ever disconnect the RU from the main body and run some pages to make sure its not something inside the main body....
                        Mr.Methogod,

                        Is there any software SW setting for delivery section or RU unit for different papers?

                        Thanks

                        Comment

                        • methogod
                          Senior Tech

                          Site Contributor
                          500+ Posts
                          • Dec 2008
                          • 915

                          #13
                          Re: RU-504 or RU-504

                          I guarantee you SW switches have nothing to do with this...

                          you hijacked my post, i still helped you but you wont listen so good luck.

                          Comment

                          • Sultan
                            Junior Member
                            • Jan 2015
                            • 8

                            #14
                            Re: RU-504 or RU-504

                            Originally posted by methogod
                            I guarantee you SW switches have nothing to do with this...

                            you hijacked my post, i still helped you but you wont listen so good luck.

                            Hello Methogod,

                            Why i asked again and again SW setting bcs i put all 0 . When paper jam was in delivery section.

                            Today i tried photocopy with 80gsm A4 anf A4R face up no paper jam . I noticed paper pass speed is normal from delivery and RU entry also. But wringles end of the papers

                            Then i tried photocopy face down with A4 and R direction again paper jam in RU unit j-7541. But high paper pass speed delivery and entry RU unit.

                            After i sent print with A4 and A4R face up but very slow deliver and entry RU unit aper jam J-3204 .

                            Then i sent print face down with A4 and A4R direction again paper jam in RU unit j-7541.But high speed delivery and entry RU unit.

                            After i tried photocopy and print with 80gsm A3 face up and face down . Very slow delivery from fuser assbly

                            And paper jam code j-3402 .

                            This is now status of machine. I am waiting you sugesstion sir.

                            Thanks.

                            Comment

                            • Sultan
                              Junior Member
                              • Jan 2015
                              • 8

                              #15
                              Re: RU-504 or RU-504

                              Originally posted by methogod
                              I would start over... you have to much info and you have made so many changes to no avail...

                              take off front cover of RU and front door. Check that motors activate when they are saposed to.
                              CHEAT DOOR... i find that causes some odd stuff as well, we were getting so many COVER OPEN issues, we reverse the connectors on the door switch, so its always closed.

                              TEST...

                              if doesn't fix....


                              I would unplug and re-connect all connectors on both sides of the RU and and the SD and main body.

                              You have 3 sets of connectors...

                              1.Back of RU (on the slide - red and yellow plugs) pull the cover panel (2 screws) and unplug and re-connect)

                              2 and 3. Unplug all 4 connectors on both sides of the RU (MAIN BODY and SD SIDE)
                              =================

                              With that said i would also check your power is consistent.

                              Make sure your RU and SD are connected to a DEDICATED 10AMP outlet (or whatever that is equal to in your country)
                              =================


                              Did you ever disconnect the RU from the main body and run some pages to make sure its not something inside the main body....

                              Hello sir,

                              Without RU and finishers no paer jam use all type of paper .

                              Comment

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