scan issues

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  • jonpaul
    Technician

    50+ Posts
    • Jul 2014
    • 59

    [Misc] scan issues

    Installed a biz C360 which was second hand.it had time adjustment message so got rid of that when we tried to set print no joy.The scan was fine so we initialized the network setting data.Print now worked but when you tried to scan it gave message from address not set,we cant find the relevant settings any suggestions ?
  • emujo
    Field Supervisor

    2,500+ Posts
    • Jun 2009
    • 3009

    #2
    Re: scan issues

    MFP must have a from address to send email...Admin/MachineAdmin settings (#2). Enter admin, and machine email address. Depending on your mail server requirements this may need to be a "real" address, but in many cases, anything will work. I hope your next reply is not "now I'm getting a send failure" Emujo
    If you don't see your question answered in the forum, please don't think it's OK to PM me for a personal reply...I do not give out firmware and/or manuals.

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    • khattab.al.masry
      Trusted Tech
      • Jan 2014
      • 212

      #3
      Re: scan issues

      First make sure that user box switch is available.
      If not:
      make turn hard drive back on.
      With my greeting.

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