FA14 C454E

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  • splblazer91
    Trusted Tech

    100+ Posts
    • Jul 2014
    • 204

    #1

    [Error Code] FA14 C454E

    Have a fellow tech that keeps getting an FA14 error code on a C454E. I have already had him update to the latest FW as that fixes most FA14 codes. Error still occurs. Is HDD the next step? He also gets an SSD error when he runs the self diagnostic test. Any ideas?
  • wseyller
    Service Manager

    1,000+ Posts
    • Sep 2012
    • 1129

    #2
    Re: FA14 C454E

    Ive had two that wouldn't go away with firmware. 1st time was fixed with an MFP board and the other with a control panel. This one is really hard to narrow down. Basically just start with the simple things like memory, reformat HDD.

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    • B0265
      Senior Tech

      500+ Posts
      • Jan 2007
      • 718

      #3
      Re: FA14 C454E

      We have had one C454e that was stuck in C-FA14, replacing the HDD solved the problem.

      Comment

      • ivovb
        Senior Tech

        500+ Posts
        • Apr 2008
        • 695

        #4
        Re: FA14 C454E

        Originally posted by splblazer91
        Have a fellow tech that keeps getting an FA14 error code on a C454E. I have already had him update to the latest FW as that fixes most FA14 codes. Error still occurs. Is HDD the next step? He also gets an SSD error when he runs the self diagnostic test. Any ideas?
        SSD side of the problem fixed with version 6.03 firmware version of SSD. Which firmware did you set lately (machine/SSD)?

        BR
        I'll never ask if I didn't check user manual, service manual, parts list, BSI/TNI/TAD... web, existing threads.

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