Hello,
today I had C-2553 on bizhub C224e! The reason was an empty toner bottle (magenta).
Unfortunately there were no "Near to empty"-message or "Emty message" (which normaly stops printing/copying) in the display. The machine runs until the error-message C-2553 occurs and TCR-M level = 0,99%
After replacing the empty magenta-bottle to an new one and performing "Manual Toner supply Magenta", TCR-M level is about 6,5% (normal value).
All other 3 colors show the "Near to empty" or later a "Toner empty" message and the machine stops, except by magenta.
A short time ago, the hopper-unit was replaced because other C-255X messages are displayed.
The funny thing is that the maschine with a new magenta-tonerbottle works normally without an error message C-2553 until the bottle is empty!!! Logically all components (tonerbottle-rotation, toner-supply to the hopper-unit and toner-supply to the developing-unit) are working normally!!! But why does magenta show no "Toner empty" message????
any ideas?
today I had C-2553 on bizhub C224e! The reason was an empty toner bottle (magenta).
Unfortunately there were no "Near to empty"-message or "Emty message" (which normaly stops printing/copying) in the display. The machine runs until the error-message C-2553 occurs and TCR-M level = 0,99%
After replacing the empty magenta-bottle to an new one and performing "Manual Toner supply Magenta", TCR-M level is about 6,5% (normal value).
All other 3 colors show the "Near to empty" or later a "Toner empty" message and the machine stops, except by magenta.
A short time ago, the hopper-unit was replaced because other C-255X messages are displayed.
The funny thing is that the maschine with a new magenta-tonerbottle works normally without an error message C-2553 until the bottle is empty!!! Logically all components (tonerbottle-rotation, toner-supply to the hopper-unit and toner-supply to the developing-unit) are working normally!!! But why does magenta show no "Toner empty" message????
any ideas?
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