Bizhub 350 - unable to scan to network folder

[johnj_01201]

Oh, OK, we must have different firmware in the US. For example, this morning I disabled the SBS 2003 R2 firewall (ISA 2004) and set the 350 to use Active Directory Authentication and it worked.

Would you by any chance know what protocol or ports I need to open on the firewall for AD authentication? None of our copiers will authenticate to 2003 server with the default firewall settings. This morning when I said I disabled it, I just made a new rule that allowed every DNS, RPC, etc. protocols that I would not normally have turned on and it worked. I will have to try each one to find the correct setting. I google'd AD ports, but did not find anything that actually worked.

[ivovb]

Oh, OK, we must have different firmware in the US. For example, this morning I disabled the SBS 2003 R2 firewall (ISA 2004) and set the 350 to use Active Directory Authentication and it worked.

Would you by any chance know what protocol or ports I need to open on the firewall for AD authentication? None of our copiers will authenticate to 2003 server with the default firewall settings. This morning when I said I disabled it, I just made a new rule that allowed every DNS, RPC, etc. protocols that I would not normally have turned on and it worked. I will have to try each one to find the correct setting. I google'd AD ports, but did not find anything that actually worked.

Are you sure you need a port for AD? Why not try the SMB port? If my memory serves me well it is 489.

BR

[johnj_01201]

Yes, the ISA firewall shows it is dropping the packets and blocking it. In the past we've always used Account Tracking. Now we are moving towards Authentication via Windows servers and Active Directory. Konica is starting to add new scanning features to all the new machines, and some of the previous models, that do secured scanning using AD. It is plain and simple there are no copier account codes to maintain. The copier will only scan to the user's (who is logged into the copier) email or home folder that is listed in AD. It is also supposedly, be able to limited scanning either the logged in user or to email addresses that are part of the domain.

[joneze]

I have set our test account, lets call it ScanUser, will full access to a network folder on our local P: drive. The P: drive is public for all users in my office, and in there I have created a folder called Scans.

I have used PageScope to configure the one-touch button on my 350 and the settings are as follows:

TX:PC (SMB) - this is set as the Com. Mode

IP Address: 1.2.3.4 (I have entered the IP address of our server)
File Path: ParentChildScan (this is actually P:ParentChildScan on our network)
UserName: ScanUser (this is the network account created for this only)
Password: ***** (entered in the AD password for this account)
Retype Password: ***** (re-entered in AD password)
File Type: PDF
Coding Method: MH

I get the following error message: ED09C7
This error indicates that the username/password is incorrect.

Does the user account ScanUser need more special priviledges, such as domain admin to store a file onto a shared folder that all users have full access to??

Thanks for your earlier reply.

I might be pointing out the obvious here but your file path on the setup of copier says Parent\Child\Scan this should just be the share name only not the full path.


Regards
Mark

[johnj_01201]

Well, just so you know it is not just a username\password error. It is a basic "login failure" error. I know the service manual says differently, but it can mean any login failure.

/Public/Public-Data is how I have it entered on our 350

Standard Domain User, with the previosuly mentioned policy changes.

[johnj_01201]

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Does anyone know about space or folder length or anything that might help here?
Thanks

[i8smeian]

Hi all,

Is windows authentication, applicable also in printing aside scanning?

Hope i can get some help here. I am setting up new konica 350 to centralize printing, scanning to email with user authentication and account tracking through Windows Active Directory and LDAP services.

Appreciate a lot if you can post links or pdf guides on "how to".

thanks,

[panchristo]

Re: Bizhub 350 - unable to scan to network folder

Thought I shouldn't create just another thread since my problem is really similar.

I administer a Bizhub350 in a local network (no Active directory) of PCs running Win XP (one Vista), a Mac and a Linux NAS (Fujitsu Celvin Q700).
I'm trying to setup Scan-To-FTP (to the NAS) but can't get it to work.
I have read similar threads and found out everything I've done so far is correct:
1)Logged via WEB interface to BizHub, Register FTP Server
2)Created the "Address shortcuts" on the Bizhub panel,

But when I perform a scan it returns error "Folder not found".
I once tested scaning to a PC running the Konica FTP Utility and worked fine but I need to do that to the Linux NAS instead.

However, after many attempts,

Logging in to the NAS I can see successful Logins, but no WRITE action.
I'm suspecting this has to do with how server path is declared in Network settings of Bizhub but can't get it solved.
Let's say I've created a share on the NAS called: scandoc where I want to save the scanned images.
Typing "scandoc" to the "File path" field doesnt' work. Does all of this have to do with the fact that the NAS runs on Linux? Is there something different in Linux as foar as paths are concerned (/ instead of \ or vice-versa?). I also spotted here that they prefix a sharename$ when it comes to Scan-to-SMB. Is it somewhat similar or not?

Any help greatly appreciated in advance.