Bizhub C451 - copies wrinkled & Ilde noise - squeaking and knocking noise

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  • thendral
    Technician
    Site Contributor
    50+ Posts
    • Mar 2011
    • 82

    Bizhub C451 - copies wrinkled & Ilde noise - squeaking and knocking noise

    Hello All,

    Bizhub C451 - Copies wrinkled. (See attached Pics).

    I tried this from the thread:


    Images:




    Also when Idle I hear weird noice.. doesn't appear like the famous fuser noise.
    It is weird squeaking and knocking nise..


    I tried this thread solution too no help:


    Here is the video:



    Any help on both the issues is much appreciated.
  • allan
    RTFM!!
    5,000+ Posts
    • Apr 2010
    • 5429

    #2
    Re: Bizhub C451 - copies wrinkled & Ilde noise - squeaking and knocking noise

    The idle noise it "normal". Is the image not distorted?
    Maybe a flat spot or something going slow fast slow fast?
    Is the paper OK?

    Looks like it is cause by a roller the covers the entire page, that leaves the registration and fuser.
    Whatever

    Comment

    • wseyller
      Service Manager
      1,000+ Posts
      • Sep 2012
      • 1129

      #3
      Re: Bizhub C451 - copies wrinkled & Ilde noise - squeaking and knocking noise

      Ive seen this before but my memory of it is not good. I believe it is a common issue with this model. It is around the fuser section but maybe not the fuser itself but the "eject drive assy" rings a bell.

      Correct me if I'm wrong.

      Comment

      • hotfuser
        Trusted Tech
        100+ Posts
        • Jan 2014
        • 180

        #4
        Re: Bizhub C451 - copies wrinkled & Ilde noise - squeaking and knocking noise

        Originally posted by wseyller
        Ive seen this before but my memory of it is not good. I believe it is a common issue with this model. It is around the fuser section but maybe not the fuser itself but the "eject drive assy" rings a bell.

        Correct me if I'm wrong.
        You are correct Wseyller it is the eject drive system that causes wrinkled paper usually trailling 1/3 od A3 paper.

        the noise if it is not the fuser is the duplex turnaround section. They did modify it with black rollers as the un-modified had white plastic ones.

        if you remove the idle gear and run the copier it will give you an idea.

        Comment

        • allan
          RTFM!!
          5,000+ Posts
          • Apr 2010
          • 5429

          #5
          Re: Bizhub C451 - copies wrinkled & Ilde noise - squeaking and knocking noise

          Originally posted by hotfuser
          You are correct Wseyller it is the eject drive system that causes wrinkled paper usually trailling 1/3 od A3 paper.

          the noise if it is not the fuser is the duplex turnaround section. They did modify it with black rollers as the un-modified had white plastic ones.

          if you remove the idle gear and run the copier it will give you an idea.
          Thanks for that tip. I know about the duplex roller noise. But the fuser idle actuator(to check if fuser is running) also makes a high pitched noise. There is no winning the noise on those models. do you have the modification bulletin for those duplex parts?
          Whatever

          Comment

          • thendral
            Technician
            Site Contributor
            50+ Posts
            • Mar 2011
            • 82

            #6
            Re: Bizhub C451 - copies wrinkled & Ilde noise - squeaking and knocking noise

            Thanks a lot to all of you. You guys are great.

            Here is the action plan:

            Wrinkled Paper:
            Image is clear. Copies are also clear.

            I will check out the eject drive assembly.


            Noise:

            I will check the fuser again.
            I will remove the idle gear and run the copier to see if that reduces the noise.
            I will also check the duplex turnaround section.

            Comment

            • Desert Rat
              Service Manager
              Site Contributor
              1,000+ Posts
              • May 2008
              • 1089

              #7
              Re: Bizhub C451 - copies wrinkled & Ilde noise - squeaking and knocking noise

              Seems to me I just fixed one like that. It was the BHC552. It was a squeek coming from a couple of
              Gears. After that it was a ticking sound of a gear skipping a tooth especially when paper was fed.

              It turns out that the gears on the spring loaded drive for the duplex entrance were the source of the squeek.
              The gear that drives those two gears would skip a tooth. This slows the front part of the page,
              The trail edge I still at normal speed and pushes the page and causes the wavy trail edge.
              It was the bushing for the shaft that drives the lower gear of this three gear assembly.
              I could touch the lower gear and the shaft & gear would move around.

              Looking at the right side of the machine with the door open it is located in the upper right area.
              I think I had to pull the fuser motor and fan and some other stuff to get to the bushing.

              HTH

              Comment

              • neil greenhough
                Technician
                50+ Posts
                • Nov 2010
                • 51

                #8
                Re: Bizhub C451 - copies wrinkled & Ilde noise - squeaking and knocking noise

                Yes the good old 451, the machine that came with a free set of ear defenders for the unlucky customer who had to sit next to it all day, every day! Just joking, they weren't too bad. Yes your right the bushing ovals out causing the gear to skip, hence the uneven drive speed. The one way gear on the exit unit can cause a similar issue and show as a finisher jam. However in this case stick to plan A. We had a customer who was very picky and call you out for the tiniest of squeaks. We have a bit of a joker who works for us and he decided to teach her a lesson. He bought a realistic looking toy rat and smuggled it into the machine and then called her over saying he had found the reason for the squeak. When she came over he pulled the rat from inside the machine and she screamed. That surprisingly stopped her being so fussy!!! Shame it wasn't a banging noise because he would probably taken his gun in!!

                Comment

                • Synaux
                  Service Manager
                  Site Contributor
                  1,000+ Posts
                  • Mar 2012
                  • 1223

                  #9
                  Re: Bizhub C451 - copies wrinkled & Ilde noise - squeaking and knocking noise

                  Eject Drive Unit A00J R726 11

                  I think I have a used one that was changed for diagnostic purposes (it turns out if was working just fine) that I can sell to you for cheap if this is one of budget machines that no one wants to spend money on.

                  Comment

                  • thendral
                    Technician
                    Site Contributor
                    50+ Posts
                    • Mar 2011
                    • 82

                    #10
                    Re: Bizhub C451 - copies wrinkled & Ilde noise - squeaking and knocking noise

                    Hello Thanks to all of you gave ideas where to look.

                    Here is the problem:

                    It is in the fuser there seems to be one gear lost several teeths. See pictures below:













                    Picture #4 & #5 (click to enlarge all the pics) see the area I circled with red.

                    My question now: Is it possible to buy this gear? I don't see it anywhere even in the parts manual..
                    If I can please let me know. Or if any one has old used fuser and can ship it to me I am willing to pay.
                    I hate to see this fuser go waste as it only has 20% usage.

                    Thanks
                    Thendral

                    Comment

                    • ZOOTECH
                      Senior member of CRS
                      Site Contributor
                      2,500+ Posts
                      • Jul 2007
                      • 3376

                      #11
                      Re: Bizhub C451 - copies wrinkled & Ilde noise - squeaking and knocking noise

                      If you find a gear and want to replace it, you may want to find out what caused the teeth to get sheared off that way first.
                      "You can't trust your eyes, if your mind is out of focus" --

                      Comment

                      • thendral
                        Technician
                        Site Contributor
                        50+ Posts
                        • Mar 2011
                        • 82

                        #12
                        Re: Bizhub C451 - copies wrinkled & Ilde noise - squeaking and knocking noise

                        Thanks ZOOTECH. It was because of the transportation. The copier was transported from one place to another.
                        I did checked other gears those looks good.

                        Thanks
                        Thendral

                        Comment

                        • wseyller
                          Service Manager
                          1,000+ Posts
                          • Sep 2012
                          • 1129

                          #13
                          Re: Bizhub C451 - copies wrinkled & Ilde noise - squeaking and knocking noise

                          Konica Minolta does list gears on this model as separate items only the complete fuser. Only other option is if you can find aftermarket or find a used fuser

                          Comment

                          • thendral
                            Technician
                            Site Contributor
                            50+ Posts
                            • Mar 2011
                            • 82

                            #14
                            Re: Bizhub C451 - copies wrinkled & Ilde noise - squeaking and knocking noise

                            wseyller,

                            You mean konica minolta "DOES NOT" list gears separately correct?
                            I couldn't see it listed in the parts manual either..

                            Is there any place I can buy after market gear?

                            Thanks
                            Last edited by thendral; 04-24-2015, 12:52 AM.

                            Comment

                            • wseyller
                              Service Manager
                              1,000+ Posts
                              • Sep 2012
                              • 1129

                              #15
                              Re: Bizhub C451 - copies wrinkled & Ilde noise - squeaking and knocking noise

                              Originally posted by thendral
                              wseyller,

                              You mean konica minolta "DOES NOT" list gears separately correct?
                              I couldn't see it listed in the parts manual either..

                              Is there any place I can buy after market gear?

                              Thanks
                              Siva
                              Yes I meant does not.

                              Comment

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