KMBH C352

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  • Imsdal
    Trusted Tech
    100+ Posts
    • Aug 2009
    • 111
    #1

    KMBH C352

    Tags: None
    • aligis
      Technician
      • Jul 2010
      • 56
      #2
      Re: KMBH C352


      hi,,, try to conect only one pc with it (means to say your laptop o pc only).. may be a virus .. coz its already happend to one of our client. secondly did you tired to format the hdd and reinstall the firmware. hope for the best...

        Comment

        • benalvarez
          Technician
          • Feb 2015
          • 27
          #3
          Re: KMBH C352

          You can also try to take out the HDD (hard disk drive)from the loop by disconnecting it, I believe it's located in the rear of the mfp, Go into service mode, disable the hdd in system 2, then cycle the power. If the mfp stays online with the ehternet cable installed, it may be a corrupted hdd. Had that on a C364 of booting itself, hanging, then rebooting. The mfp will not scan/fax without a hdd, just so you know, but should still print/copy.

            Comment

            • Specialist
              Technician
              • Jun 2014
              • 21
              #4
              Re: KMBH C352

              I agree with the HDD isolation. Also, you can get the boards refurb at Hytech. Google it for info.

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