i need help with my bizhub 751

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  • alkrsh2
    Junior Member
    • May 2015
    • 6

    #1

    [Error Code] i need help with my bizhub 751

    konica bizhub 751


    I forget my password so i couldn,t enter to the administrator settings >> i have tried all the cods to reset the michen any help
  • rrrohan
    Service Manager

    Site Contributor
    1,000+ Posts
    • Sep 2011
    • 1977

    #2
    Re: i need help with my bizhub 751

    Originally posted by alkrsh2
    konica bizhub 751


    I forget my password so i couldn,t enter to the administrator settings >> i have tried all the cods to reset the michen any help
    Go into service mode

    I cant recall if it stop 9 or stop 0 clear but one of these will give administrator password option to set the code to a new one

    Comment

    • alkrsh2
      Junior Member
      • May 2015
      • 6

      #3
      Re: i need help with my bizhub 751

      Originally posted by rrrohan
      Go into service mode

      I cant recall if it stop 9 or stop 0 clear but one of these will give administrator password option to set the code to a new one
      thanks for the help >>> where can i found the service mode ?????

      Comment

      • allan
        RTFM!!

        5,000+ Posts
        • Apr 2010
        • 5462

        #4
        Re: i need help with my bizhub 751

        Originally posted by alkrsh2
        konica bizhub 751


        I forget my password so i couldn,t enter to the administrator settings >> i have tried all the cods to reset the michen any help
        Did you change the admin password from the default? it should be"12345678"
        Whatever

        Comment

        • alkrsh2
          Junior Member
          • May 2015
          • 6

          #5
          Re: i need help with my bizhub 751

          Originally posted by allan
          Did you change the admin password from the default? it should be"12345678"
          yas some one did that and he forget it

          Comment

          • KM7155
            Trusted Tech
            • Aug 2008
            • 146

            #6
            Re: i need help with my bizhub 751

            are u end user or technician?
            if technician, u should know what is the service mode.

            Comment

            • mo0651
              Service Manager

              1,000+ Posts
              • Apr 2009
              • 1054

              #7
              Re: i need help with my bizhub 751

              I would start by writing down there code that I am going to put in the machine.

              Comment

              • alkrsh2
                Junior Member
                • May 2015
                • 6

                #8
                Re: i need help with my bizhub 751

                Originally posted by KM7155
                are u end user or technician?
                if technician, u should know what is the service mode.

                i am end user

                Comment

                • allan
                  RTFM!!

                  5,000+ Posts
                  • Apr 2010
                  • 5462

                  #9
                  Re: i need help with my bizhub 751

                  I dare you to Google the service mode entry information.
                  if you are in there press reset to make sure your not in one on the menus and then press "stop" "0" "clear".
                  may the force help you from there.
                  Whatever

                  Comment

                  • rrrohan
                    Service Manager

                    Site Contributor
                    1,000+ Posts
                    • Sep 2011
                    • 1977

                    #10
                    Re: i need help with my bizhub 751

                    Originally posted by allan
                    I dare you to Google the service mode entry information.
                    if you are in there press reset to make sure your not in one on the menus and then press "stop" "0" "clear".
                    may the force help you from there.
                    And hope the CE (service mode) password wasn't changed as well

                    But there are back door methods to bypass the password screen on service mode unless they firmware patched that like they have on the new models. But not a lot of techs I know ever bothered with firmware unless they had a fault it would fix since the method was more involved than other modelsa
                    Last edited by rrrohan; 05-14-2015, 12:51 AM. Reason: Additional information

                    Comment

                    • Synaux
                      Service Manager

                      Site Contributor
                      1,000+ Posts
                      • Mar 2012
                      • 1224

                      #11
                      Re: i need help with my bizhub 751

                      Comment

                      • Synaux
                        Service Manager

                        Site Contributor
                        1,000+ Posts
                        • Mar 2012
                        • 1224

                        #12
                        Re: i need help with my bizhub 751

                        Originally posted by rrrohan
                        But there are back door methods to bypass the password screen on service mode unless they firmware patched that like they have on the new models.
                        Like what?

                        Comment

                        • rrrohan
                          Service Manager

                          Site Contributor
                          1,000+ Posts
                          • Sep 2011
                          • 1977

                          #13
                          Re: i need help with my bizhub 751

                          Originally posted by Synaux
                          Like what?
                          Enter service mode. Wait for password screen. Unplug a cable such as a fuser cable. This will give you a c code. If you press the menu button again it will now be in service mode without needing password.

                          Then stop 9
                          Turn off CE auth

                          This works on most models never tried on the B751 range admittedly

                          Comment

                          • alkrsh2
                            Junior Member
                            • May 2015
                            • 6

                            #14
                            Re: i need help with my bizhub 751

                            Originally posted by rrrohan
                            Enter service mode. Wait for password screen. Unplug a cable such as a fuser cable. This will give you a c code. If you press the menu button again it will now be in service mode without needing password. Then stop 9Turn off CE auth This works on most models never tried on the B751 range admittedly
                            Unplug a cable such as a fuser cable.???? where is this cable ???

                            Comment

                            • rrrohan
                              Service Manager

                              Site Contributor
                              1,000+ Posts
                              • Sep 2011
                              • 1977

                              #15
                              Re: i need help with my bizhub 751

                              Originally posted by alkrsh2
                              Unplug a cable such as a fuser cable.???? where is this cable ???
                              Are you not a tech?

                              Comment

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