C224e

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  • bineeshgeorge
    Trusted Tech

    100+ Posts
    • Jul 2009
    • 107

    #1

    C224e

    Hai friends, one of my c224e shows a problem it is no boot and restart continuous .when door is open machine warm up and shows door open,if door is closed machine will restart ie display off and on continuously . Please help me,,,




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  • backspace
    Technician

    50+ Posts
    • Jul 2009
    • 54

    #2
    Re: C224e

    Originally posted by bineeshgeorge
    Hai friends, one of my c224e shows a problem it is no boot and restart continuous .when door is open machine warm up and shows door open,if door is closed machine will restart ie display off and on continuously . Please help me,,,




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    Upgrade FW if not Change MFP.

    Comment

    • emujo
      Field Supervisor

      2,500+ Posts
      • Jun 2009
      • 3009

      #3
      Re: C224e

      Continuous re booting is a symptom of a failed SSD board. If you are a km dealer you can have this part warrantied. Emujo
      If you don't see your question answered in the forum, please don't think it's OK to PM me for a personal reply...I do not give out firmware and/or manuals.

      Comment

      • wseyller
        Service Manager

        1,000+ Posts
        • Sep 2012
        • 1129

        #4
        Re: C224e

        Originally posted by emujo
        Continuous re booting is a symptom of a failed SSD board. If you are a km dealer you can have this part warrantied. Emujo
        100% a failed ssd. There is no part # for the ssd. You must create a support ticket with Konica Minolta for them to authorize the ability to receive one.

        Just make sure you know the exact steps after replacement before you flip on the power switch.

        Comment

        • bineeshgeorge
          Trusted Tech

          100+ Posts
          • Jul 2009
          • 107

          #5
          Re: C224e

          Thanks

          Comment

          • bineeshgeorge
            Trusted Tech

            100+ Posts
            • Jul 2009
            • 107

            #6
            Re: C224e

            Thanks Mr.Emujo and Mr.Wseyller..that was power supply board.

            Comment

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