bizhub error C-3B04???

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  • bizhubc451

    #1

    bizhub error C-3B04???

    Does anyone know what error C-3B04 is?? I have a BizHub C451. I think it might have something to do with a power surge we had in our office??
  • lvangsnes

    #2
    Sounds like it may be a finisher error. Try disconnecting the finisher, clear the code and see if it comes back. I'll have to research the exact code.

    Comment

    • bgbas
      Technician

      50+ Posts
      • Feb 2007
      • 60

      #3
      Here is what I found for that code

      Subject:
      Intermittent C-3B04 (C3B04).
      Description:
      Intermittent C-3B04.
      Solution:

      CAUSE: Power problem in the fusing unit.

      Solution: Replace the IH power supply (IHPU, p/n A00J-M400-03) and fusing unit coil (p/n A00J-R751-00).

      Hope it points you in the right direction.

      Comment

      • bizhubc451

        #4
        Thank you! I will check that out and let you know.


        Thanks

        Comment

        • leo
          Technician

          50+ Posts
          • Jun 2008
          • 64

          #5
          Originally posted by bizhubc451
          Does anyone know what error C-3B04 is?? I have a BizHub C451. I think it might have something to do with a power surge we had in our office??

          its a fuser error
          turn off the powerswitch behind the little white cover
          hold down the utility /counter buttom while power on and hold it until the hourglass shows.

          after a while the displays shows a trouble reset, press it and you will get ok i result.

          power off/on again.

          if you still get an c- code please come back for more details.

          Comment

          • bizhubc451

            #6
            Thank you!!!! That did it!! Wow thank you very much!!

            Comment

            • leo
              Technician

              50+ Posts
              • Jun 2008
              • 64

              #7
              NOP

              Comment

              • Sharon

                #8
                Wow! Thanks leo!!!!!!!! I had the same problem. Your solution worked just as you said.

                Comment

                • leo
                  Technician

                  50+ Posts
                  • Jun 2008
                  • 64

                  #9
                  glad to help u all!

                  Comment

                  • Farrukh Ahmad

                    #10
                    Re: bizhub error C-3B04???

                    Originally posted by leo
                    glad to help u all!
                    I had same problem.i reset it and it works for few prints and after it gives again error..please help me.

                    Comment

                    • leo
                      Technician

                      50+ Posts
                      • Jun 2008
                      • 64

                      #11
                      Re: bizhub error C-3B04???

                      Originally posted by Farrukh Ahmad
                      I had same problem.i reset it and it works for few prints and after it gives again error..please help me.
                      You need a new fuser unit.
                      Or if you have one , a new heater-fuse

                      It is esyer to change the whole fuserunit but more expensive

                      Comment

                      • hotfuser
                        Trusted Tech

                        100+ Posts
                        • Jan 2014
                        • 180

                        #12
                        Re: bizhub error C-3B04???

                        Originally posted by leo
                        You need a new fuser unit.
                        Or if you have one , a new heater-fuse

                        It is esyer to change the whole fuserunit but more expensive
                        C-3B04 is usually the IH PU at the front of the copier. I have had a IH unit fail once that goes open circuit.
                        9 times out of 10 its the IH PU that fails.

                        Comment

                        • EarthKmTech
                          Step aside, noob

                          1,000+ Posts
                          • May 2009
                          • 2139

                          #13
                          Re: bizhub error C-3B04???

                          Hotfuser is bang on the money.

                          Changed many of the ihpu in my time.

                          To date have only ever changed 2 coils both catastrophically failed - there was no guess work involved.

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