C360 faded when selecting thick paper

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  • KMtech69
    Technician
    50+ Posts
    • Jul 2013
    • 68

    C360 faded when selecting thick paper

    Hi All,
    I'm Working on a KM bizhub c360 when making copies on plain paper setting the copies are great, even on think paper. When I select think 1,2,3 the yellow is faded almost gone. The image on the transfer belt is also faded, not sure about image on drum. I can switch back and forth between the plain and thick paper settings and every time I select thick paper even using 20lbs paper the yellow is faded.

    Thank you in advanced
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