I have a 1690mf that has oem toner in it and it is printing via USB to a computer. It is saying "used toner installed" every time she tries to print something and she has to click ok to print her document every time she prints something. The last time I was out on this problem I reinstalled the printer driver and it done fine, well it has been about 2 months and she has called back saying that the problem has come back. It doesn't say anything on the mfp itself just on her PC whenever she prints something. Any suggestions?
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Re: Konica Minolta Magicolor 1690
Is there any other software for the magicolor installed like a monitor?Whatever -
Re: Konica Minolta Magicolor 1690
No, it is just the basic 1690 connected by USB to a PC. I went out on it yesterday and updated FW but it already had the most recent version. On the screen of the 1690 it said "Toner Out K" so I replaced the toner and the message on her PC went away. I've just never seen it pop up this message for toner being out.Comment
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