hi all
I have a strange fax issue with a develop +224e which is basically the konica c224e whereby we upgraded it to have a fax kit as the customer wanted to get rid of there old canon fax machine (which was working fine) however when you plug the fax line into the 224, you get a dial tone which is noisy and nothing can be sent just keeps re-dialing and fails to connect. the dial tone is clean on the canon.
things ive tried
no filter and straight into the socket
with filter into socket
slowed speeds
checked for 50v in telephone socket
swapped the fax unit for another fax unit
changed cables and the fax lead is a manufacturer one and brand new
turned on and off ecm
i can call it but it doesnt receive faxs
anything i could be missing?
thanks in advance
I have a strange fax issue with a develop +224e which is basically the konica c224e whereby we upgraded it to have a fax kit as the customer wanted to get rid of there old canon fax machine (which was working fine) however when you plug the fax line into the 224, you get a dial tone which is noisy and nothing can be sent just keeps re-dialing and fails to connect. the dial tone is clean on the canon.
things ive tried
no filter and straight into the socket
with filter into socket
slowed speeds
checked for 50v in telephone socket
swapped the fax unit for another fax unit
changed cables and the fax lead is a manufacturer one and brand new
turned on and off ecm
i can call it but it doesnt receive faxs
anything i could be missing?
thanks in advance
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