Bizhub c203 with error c5102

[axyun]

Customer called about an hour ago with error c5102 on bizhub c203. I checked manual and it appears to be main motor/transport motor related. Is this usually a motor change necessity or is it usually something putting added stress on motor that needs to be addressed. I've had different machines where the fuser unit or drum unit or dv init need to be repaired or changed. Any information is very much appreciated. Frank/ActionPhotocopy

[allan]

Re: Bizhub c203 with error c5102

It could be either a busted motor or a locked drive, in some cases is just a stif image unit. If the code suggest a part take one with you.

[axyun]

Re: Bizhub c203 with error c5102

Thank you Allan.

[JR2ALTA]

Re: Bizhub c203 with error c5102

yea it's the motor. knowledge base will say you need to replace a board with it, but you don't

[axyun]

Re: Bizhub c203 with error c5102

Thank you JR2ALTA. It looks like a pain to change it.I have never removed the board assemblies in back before. Will check SM. I think customer may be ready to purchase another machine.Frank

[JR2ALTA]

Re: Bizhub c203 with error c5102

Really not so bad. The boards stay in the "cage" so it's one big piece. Lots of screws a couple fans and ribbon cables to get out of the way. Just remember when you boot up you'll probably get the code. You have to trouble reset it.

[allan]

Re: Bizhub c203 with error c5102

To reset the code open and close the front door.

[axyun]

Re: Bizhub c203 with error c5102

Thanks you.

[Hansoon]

Re: Bizhub c203 with error c5102

Frank, don't forget to take out that easily forgotten hidden screw under the white ribbon cable support at the right hand side of the cage. Otherwise the cage will not come out. Just did 3 weeks ago that motor for the same reason. I took one from a junker, which I have a lot at the moment, cause I'm replacing as much as possible of these series with the following up C-280/360's. Did I say I started to HATE the C253/353 series..........?

Hans

[allan]

Re: Bizhub c203 with error c5102

We are about to scrap about 10 working C353's!! Just to expensive to run.

[axyun]

Re: Bizhub c203 with error c5102

Thanks hans.

[jonpaul]

Re: Bizhub c203 with error c5102

Customer called about an hour ago with error c5102 on bizhub c203. I checked manual and it appears to be main motor/transport motor related. Is this usually a motor change necessity or is it usually something putting added stress on motor that needs to be addressed. I've had different machines where the fuser unit or drum unit or dv init need to be repaired or changed. Any information is very much appreciated. Frank/ActionPhotocopy

Hi we have had a few main motor M1 go its not unusual.Its a bit of a job to replace it as the cage has to come off to get access, its on the left hand side as you look at it,Part noA02EM10300, we found practice makes it half hour job !!! Hope this helps.

[axyun]

Re: Bizhub c203 with error c5102

thank you Jonpaul.

[paulrid]

Re: Bizhub c203 with error c5102

Frank, don't forget to take out that easily forgotten hidden screw under the white ribbon cable support at the right hand side of the cage. Otherwise the cage will not come out. Just did 3 weeks ago that motor for the same reason. I took one from a junker, which I have a lot at the moment, cause I'm replacing as much as possible of these series with the following up C-280/360's. Did I say I started to HATE the C253/353 series..........?

Hans

yeah that one screw, not that I missed it only yesterday

must admit apart from toner supply issues (which I haven't had many) I find this range of machines to be good but a bad run good change that option.

paul.

[Hansoon]

Re: Bizhub c203 with error c5102

We are about to scrap about 10 working C353's!! Just to expensive to run.

You're not rebuilding the IU's Allan?

Hans