Unable to do scan to email with Office 365

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  • Moza
    Service Manager

    100+ Posts
    • Feb 2009
    • 232

    #16
    Re: Unable to do scan to email with Office 365

    Originally posted by SmlBizAdmin
    Yep, did that and it didn't work. But I'll try it again. I did find on the Security tab (when logged into the C35 as administrator via web browser) there is another place to enable SSL/TLS but it's grayed out because there is no certificate installed. Is this needed? Or do I just need to enable SSL/TLS in the Network Email SMTP settings section?

    You should only need to enable TLS in the email settings but see the link below explaining all methods of setting up devices to scan to Office 365. Hope this helps.

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    • SmlBizAdmin
      Technician
      • Apr 2013
      • 17

      #17
      Re: Unable to do scan to email with Office 365

      Yah been through that article over and over. But still couldn't get it to work. That's why I've asked for help here and elsewhere.
      Originally posted by Moza
      You should only need to enable TLS in the email settings but see the link below explaining all methods of setting up devices to scan to Office 365. Hope this helps.

      https://technet.microsoft.com/en-us/...xchg.150).aspx
      Jonathan

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