C552 cost per copy question

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  • Thom
    Technician
    • Jul 2014
    • 22

    #1

    C552 cost per copy question

    Hi all,

    I had a customer approach me and asked what the cost per page is for his KM c552 (over the past 9 years). I generally don't work with these machines and can give a generic answer for toner use, but I'd like to help him a little more. Does anyone know the average, generally speaking, to operate this machine? Thanks in advance!

    Thom
  • allan
    RTFM!!

    5,000+ Posts
    • Apr 2010
    • 5459

    #2
    Re: C552 cost per copy question

    Originally posted by Thom
    Hi all,

    I had a customer approach me and asked what the cost per page is for his KM c552 (over the past 9 years). I generally don't work with these machines and can give a generic answer for toner use, but I'd like to help him a little more. Does anyone know the average, generally speaking, to operate this machine? Thanks in advance!

    Thom
    This is very difficult to answer. It depends on the part and consumable cost. If you are with a dealership it could cost less than half of that of an independent supplier. And Half of the cost of the dealership if you are with an OEM company.

    I would say about 7 million Zimbabwean dollars for B/W and about 90 million Zim dollars for color. It really depends on where you are.

    Ask them for the last years expenses on the machine if they keep track of the counter and work it from there.
    Or get someone close to you to get an accurate answer. Phone a dealership.

    Is you customer looking into a new machine?
    Whatever

    Comment

    • fixthecopier
      ALIEN OVERLORD

      2,500+ Posts
      • Apr 2008
      • 4714

      #3
      Re: C552 cost per copy question

      Depends on what the sales team sold it for. Most maintenance cost go up as the machine ages.
      The greatest enemy of knowledge isn't ignorance, it is the illusion of knowledge. Stephen Hawking

      Comment

      • Thom
        Technician
        • Jul 2014
        • 22

        #4
        Re: C552 cost per copy question

        Thanks for the responses...

        It's a government agency that wants to justify their expenses or he has a boss that's curious, I wish I could get a straight answer from him(he's a lawyer and talks very wishy-washy what he needs it for). We have sold him the toners but not the fusers, drums etc...just want an answer that appeases him and his curiosity...

        Comment

        • EarthKmTech
          Step aside, noob

          1,000+ Posts
          • May 2009
          • 2139

          #5
          Re: C552 cost per copy question

          There is no definite answer. Some machines put on contract actually loose money and this is more often than one might think.

          I would price up all of the consumables, the expected page volumes at standard coverage and the labour required to change them. Also don't forget about unforeseen breakdowns etc.

          Comment

          • konica7022
            Trusted Tech

            Site Contributor
            100+ Posts
            • Nov 2008
            • 132

            #6
            Re: C552 cost per copy question

            1. he is a lawyer
            2. there is no real way to figure out the exact cost

            If they or you have all the invoices for toner & service


            sum them up divide the by total no pf pages printed
            make a table or graph in Excel and present it to him

            through in an extra page for estimated Repair and Parts

            he will be happy

            Comment

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